Call Handler
Current
Nov 2023 - Present
AeroLeads people directory · profile
Mark Termeer Email & Phone Number
Experienced, honest, reliable and trustworthy. Passionate about improving customer service, supporting colleagues and improving processes to enhance customers' experience.
at
PHL Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Experienced, honest, reliable and trustworthy. Passionate about improving customer service, supporting colleagues and improving processes to enhance customers' experience.
Location
Southampton, England, United Kingdom
Company size
Who is Mark Termeer? Overview
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Quick answer
Mark Termeer is listed as Experienced, honest, reliable and trustworthy. Passionate about improving customer service, supporting colleagues and improving processes to enhance customers' experience. at PHL Group, a company with 78 employees, based in Southampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Termeer.
Mark Termeer previously worked as Call Handler at Phl Group and Front Desk Receptionist at Bdb Pitmans. Mark Termeer holds Msc, Computer (Part 1) from North London University.
Company email context
Email format at PHL Group
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PHL Group
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Profile bio
About Mark Termeer
Excellent interpersonal, customer service, finance and IT skills, with experience of using a broad spectrum of office and hospitality software applications. A team player accustomed to working in challenging environments and leading by example with an ethical, loyal, trustworthy and reliable approach to employment.
Listed skills include Accounts Payable, Hotels, Customer Service, Invoice Processing, and 46 others.
Current workplace
Mark Termeer's current company
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Phl Group
10 roles
Mark Termeer work experience
A career timeline built from the work history available for this profile.
Front Desk Receptionist
Apr 2022 - Feb 2023
Teaching Assistant
Dec 2019 - Oct 2021
Office Manager And Teaching Assistant
Epicquest Education Centre
Supported the establishment of a new children's learning centre for home-schooled / excluded / autistic / ADHD children. Role also included teaching Mathematics, Art & Photography.http://epicquest.co.uk/
Jan 2017 - Nov 2019
Supervisor
Duty Hotel Manager and F&B Supervisor for conferences, banqueting, restaurant and bar. Responsible for shift management, staff supervision and training, customer service, complaint handling, cashiering and stock control.
Jul 2015 - Dec 2016
Front Office Assistant
Temporary front of house roles at various 4 star hotels across the UK using numerous front office applications including Fidelio and Opera.
Dec 2010 - May 2015
Night Manager
Supported the opening of a new 4 star, 141 bedroom hotel with restaurant, bar and conference rooms. Created operational procedures and bespoke templates for all night duties. Responsibilities include: duty manager, front of house, security, training of night reception staff, night audit, end of day finances and financial reports.
Dec 2009 - Oct 2010
Accounts Payable
Accounts Payable. Financial management & invoicing, Weekly / daily meetings with all departments. Liaising with Head Office & businesses. Introduction of improved procedural and operational standards.
Nov 2007 - Jun 2009
Front Office Manager
Management and supervision of front office, Group 4 Security, ISS cleaning, Integral maintenance. Weekly meetings with all departments. Liaising with Group Property.Liaising with in house businesses - RBS. Continuous improvement and introduction of procedural and operational standards. Customer service. HR, rotas and staff wages, leveraging limited human.
Jun 2007 - Oct 2007
Assistant General Manager
Management and supervision of departmental heads. Continuous improvement of procedural and operational standards. Payroll, procurement and book keeping. IT systems development. Human Resource management. Conference and event management.
Jul 1997 - Apr 2003
Team & coworkers
Colleagues at PHL Group
Other employees you can reach at phlgroup.co.uk. View company contacts for 78 employees →
LN
Lys Nguyen
Colleague at Phl Group
Paris, Île-de-France, France, France
View →
CO
Claire Oatridge
Colleague at Phl Group
Havant, England, United Kingdom, United Kingdom
View →
AB
Amber Barrett
Colleague at Phl Group
Whiteley, England, United Kingdom, United Kingdom
View →
MM
Marta Maria Bestani
Colleague at Phl Group
Argentina, Argentina
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ES
Ellen Smith
Colleague at Phl Group
Gosport, England, United Kingdom, United Kingdom
View →
CM
Carmen Martin
Colleague at Phl Group
United Kingdom, United Kingdom
View →
PB
Pete Brannelly
Colleague at Phl Group
United Kingdom, United Kingdom
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YA
Yimam Amede
Colleague at Phl Group
Philadelphia, Pennsylvania, United States, United States
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NW
Nikki Weekes
Colleague at Phl Group
Portsmouth, England, United Kingdom, United Kingdom
View →
AB
Aniko Balogh
Colleague at Phl Group
Hedge End, England, United Kingdom, United Kingdom
View →
Lys Nguyen
Colleague at Phl Group
Paris, Île-de-France, France, France
View →
CO
Claire Oatridge
Colleague at Phl Group
Havant, England, United Kingdom, United Kingdom
View →
AB
Amber Barrett
Colleague at Phl Group
Whiteley, England, United Kingdom, United Kingdom
View →
MM
Marta Maria Bestani
Colleague at Phl Group
Argentina, Argentina
View →
ES
Ellen Smith
Colleague at Phl Group
Gosport, England, United Kingdom, United Kingdom
View →
CM
Carmen Martin
Colleague at Phl Group
United Kingdom, United Kingdom
View →
PB
Pete Brannelly
Colleague at Phl Group
United Kingdom, United Kingdom
View →
YA
Yimam Amede
Colleague at Phl Group
Philadelphia, Pennsylvania, United States, United States
View →
NW
Nikki Weekes
Colleague at Phl Group
Portsmouth, England, United Kingdom, United Kingdom
View →
AB
Aniko Balogh
Colleague at Phl Group
Hedge End, England, United Kingdom, United Kingdom
View →
5 education records
Mark Termeer education
Msc, Computer (Part 1)
North London University
Hnd, Photography, Film & Tv
Bournemouth & Poole College Of Art
Certificate, Foundation Studies In Art & Design
Sir John Cass School Of Art, City Of London Polytechnic
Art And Pure Mathematics A Levels
City & East London College
A Levels
Woolverstone Hall
FAQ
Frequently asked questions about Mark Termeer
Quick answers generated from the profile data available on this page.
What company does Mark Termeer work for?
Mark Termeer works for PHL Group.
What is Mark Termeer's role at PHL Group?
Mark Termeer is listed as Experienced, honest, reliable and trustworthy. Passionate about improving customer service, supporting colleagues and improving processes to enhance customers' experience. at PHL Group.
Where is Mark Termeer based?
Mark Termeer is based in Southampton, England, United Kingdom while working with PHL Group.
What companies has Mark Termeer worked for?
Mark Termeer has worked for Phl Group, Bdb Pitmans, Teaching Personnel, Epicquest Education Centre, and Best Western Chilworth Manor.
Who are Mark Termeer's colleagues at PHL Group?
Mark Termeer's colleagues at PHL Group include Lys Nguyen, Claire Oatridge, Amber Barrett, Marta Maria Bestani, and Ellen Smith.
How can I contact Mark Termeer?
You can use AeroLeads to view verified contact signals for Mark Termeer at PHL Group, including work email, phone, and LinkedIn data when available.
What schools did Mark Termeer attend?
Mark Termeer holds Msc, Computer (Part 1) from North London University.
What skills is Mark Termeer known for?
Mark Termeer is listed with skills including Accounts Payable, Hotels, Customer Service, Invoice Processing, Petty Cash, Budgeting, Cash Receipts, and Hospitality.
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