Mark Therrien Email & Phone Number

Author of children’s book The Megavan, released March 2023.The Megavan tells an endearing story of a young family sharing life experiences and building their family foundation. All their adventures are told through the loyal eyes of someone who is there through it all: Their trusty minivan!Published by Beaver’s Pond Press and illustrated by Kevin Cannon, The Megavan is available is available for order on Amazon, ItascaBooks.com, or for purchase in 35 MN/WI bookstores.Learn more at www.marktherrien.com.

Finance Account Manager and Transition SpecialistRowCal is a full service, all-in-one property management company in St. Paul, MN that provides custom services that are designed to meet each of your community’s unique needs. Through all of our services, we provide a better return on your property management investment along with a better homeowner experience. We believe in providing a homeowner experience that surpasses the traditional management company, which is why we offer every client a 30-day contract. Our 30-day agreements give you the freedom and flexibility to choose what works best for your HOA. Join the RowCal Nation and discover a better way to manage your properties.

Brooklyn Park, Minnesota

- Manage individual bank accounts for over 100 client Associations, including operating, reserves, working capital, and lawsuit settlement accounts- Process accounts payable for over 100 client Associations, monitoring invoices and determining hierarchy of payments to be made depending on funds available- Oversee payment transfers, reversals, and refunds for over 30,000 homeowner accounts- Expertly perform journal entries and bank reconciliations- Prepare official month end financial statement packages for over 100 client Associations, which include carefully detailed balance sheets, income statements, general ledgers, accounts payable reports, accounts receivable reports, investment reports, and budget reports- Maintain monthly and yearly budgets for over 100 client Associations- Appointed the company’s lone manager representative for finance client Associations, leading correspondence with Board members and vendors of 30 client Associations, along with facilitating homeowner requests and architectural applications- Facilitate a great working relationship with a major builder client for client Associations still under developer control- Manage debit card accounts and activity for client Associations

- Create, implement, and oversee department procedures and processes to ensure a thriving financial well-being and excellent customer service for over 250 non-profit organizations- Manage onboarding of new company clients to ensure a smooth transition from their previous management companies- Collaborate with representatives of major banks, mortgage companies, and government departments such as Wells Fargo, US Bank, and the U.S. Department of Housing and Urban Development (HUD) to assure current accounts of foreclosed properties- Act as the company liaison with outside attorneys and collection agencies, maintaining a positive working relationship and accurate financial records- Closely monitor and adjust homeowner accounts with in-depth accounting issues such as foreclosure and bankruptcy in accordance with Minnesota and Wisconsin state laws- Manage over 30,000 homeowner accounts, resolving specific issues with Association assessments- Write all email templates used department-wide to deliver quality customer service and timely response to homeowners- Carefully calculate and plan homeowners’ payment arrangements to fit individual financial situations while complying with detailed specifications of each Association's Board of Directors- Represent the Accredited Association Management Company in a professional manner at all times while providing exceptional customer service to homeowners over the telephone and via email

- Attended to over 30,000 homeowner accounts, resolving specific issues with Association assessments- Managed Accounts Receivable issues to ensure a thriving financial well-being of over 250 non-profit organizations- Carefully calculated and planned homeowners’ payment arrangements to fit individual financial situations while complying with detailed specifications of each Association's Board of Directors- Represented the Accredited Association Management Company in a professional manner at all times while providing exceptional customer service to homeowners over the telephone and via email- Led the Accounts Receivable department while effectively performing duties of Accounts Receivable Manager from November 2012 to February 2013 during the Manager's leave of absence- Earned the company's Award of Excellence in January 2013 for exceptional performance and "Going the Extra Mile" for company clients- Wrote all email templates used department-wide to deliver quality customer service and timely response to homeowners

- Drove sales profitability by delivering a Target-brand dining experience for guests- Consistently led the store in guest survey scores for service from an individual department- Efficiently forecasted sales while ordering products and supplies for Target Café - Effectively managed 8-10 employees to ensure maximum department performance- Actively participated in the performance management process, including recognizing, coaching, providing feedback, and writing and delivering performance reviews for employees under my supervision

Blaine, Minnesota, United States

- Arranged displays, assisted customers, and provided recommendations based on literary tastes. - Accurately and professionally stock bookshelves.

- Raised an all-time high in student donations for the 2010 Senior Class Gift Drive, exceeding a specified goal by over 20%- Recruited and led a committee of 16 individuals to effectively campaign for the 2010 Senior Class Gift Drive- Developed a successful marketing theme for the 2010 Senior Class Gift Drive- Created and wrote copy for the entire Royal Legacy organization's website- Provided extensive market research and competitive analysis for the Senior Class Gift Drive, leading to a high-impact marketing plan

- Created and implemented a strategic marketing plan for recruiting volunteer mentors in Anoka County, a previously unestablished recruitment area for the organization- Conducted vital marketing research for marketing in specific target markets- Planned and managed specific events to recruit volunteer mentors, including company volunteer expos, Lunch and Learns, community fairs, and other outreach opportunities

Bachelor Of Arts, Business: Marketing, Leadership Studies

Activities and Societies: Bethel Business and Economics Association, Varsity Baseball Team

Education record