Mark Luhn Email & Phone Number

Boston, Ma, Us

Medford, Ma

- Headed the first step of the project life cycle, accurately identifying the scope and requirements of translation projects for clients in the medical, scientific, and technical fields- Analyzed client files that needed translation to determine complexity and difficulty of project - Produced quotes for clients, outlining the costs and timelines of work - Served as liaison and point of communication between client and project management team - Managed team of QA vendors, assigning tasks through a scheduling software and ensuring they were completed accurately and on time

Burlington, Massachusetts, United States

- Mastered Best Buy’s online Order Management System to efficiently fulfill customer purchases.- Trained new hires regarding use of company software and procedures, resulting in high retention and efficiency among new employees- Maintained accurate accounts of inventory movement

Quincy, Il

- Created and updated features on existing client websites using legacy code and databases- Performed customized programming in the development of new websites- Maintained relationships with customers by communicating in a friendly and supportive manner

Columbia, Mo

- Applied technical knowledge of cable systems to disconnect residential cable and internet lines. - Used first-rate customer service skills to sell cable and internet packages to new customers.

Columbia, Mo

- Cataloged all Mechanical Engineering graduate research projects of last 60+ years into Microsoft Access database.- Greeted and assisted students with any departmental inquiries

Bachelor Of Science (B.S.), Computer Science

Activities and Societies: Association for Computing Machinery

Education record

Activities and Societies: National Honor Society, Society for Academic Achievement