I am passionate about technology, driven to save clients money and responsible for enhancing the claims journey for policyholders'. I have spent over 25 years in the insurance claims sector, project managing and settling claims for technology. For the last 17 years, I have been Claims Director at CATS Limited; helping clients and policyholders to reduce claim spend and claim life-cycle, being an integral part of peoples decision to renew their policy with their insurer due to a positive claim experience and outcome. CATS Limited specialise in providing claim validation, assessment, repair and replacement as well as fraud detection, data recovery, salvage & recycling, loan equipment and providing engineer resource.