Mark Maclaren is a President at The MacLaren Group Inc. He possess expertise in training, management, retail, leadership, business process and 27 more skills. Colleagues describe him as "I cannot say enough positive things about The MacLaren Group! The team is so knowledgeable about the retail industry and has expertise in many of the technologies that support retailers. When working with the team on a Workforce Management system Web Based Training, I was really impressed at their ability to understand the nuance of the system and create clear, concise training experiences for the end-users. The hands on experience that the end-user receives is interactive and explanatory in an environment that exactly mimics the live system--- it's truly awesome! They creates a safe, hands-on place to learn that sets the standard and expectation for all future trainings. Mark and his team have a robust understanding of training techniques and can help guide you in how to best deliver in person or virtual trainings to any level of your organization. The MacLaren Group truly becomes a partner for your organization. 5 stars!!", "I could not find a better or more effective partner than Mark. The work of him and his team on our conversion from time and attendance solutions to true Workforce Management was masterful. Because Mark is “process first”, embed in your project team and work in complete confidence at the store level to deliver ...they are able to obtain incredible results. They immediately and completely plug into your business and therefore can tactically respond to and fulfill the strategic goals outlined. Because of the complete success of our program and the stellar user feedback on training - when it came time to convert a new Country and subsequently, to plan our next system upgrade there was no way we would do it without MacLaren and team!", and "The MacLaren Group, led by Mark, supported our training needs for the rollout of a new POS and Merchandise Management system. Our deployment consisted of corporately owned stores and hundreds of other stores operated by small business owners. Mark's ability to connect and empathize with the challenges of small business ownership enabled him to tailor the training to each individual. Mark's leadership and passion for technology training permeates through his team. I would highly recommend Mark and his team for any retail technology training needs."