Land Clearing - Tree Grinding - Tree Haul Off - Material Sales

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Responsible for achieving store sales goals by utilizing eceptional customer service and knowledge of La-Z-Boy products and services. Lead the Sales Associate team to achieve sales objectives, store standards and create a world of class operation.

Received three promotions in 2 years, maintaining top sales numbers consistently, managing over 70 accounts weekly, and selling nation's largest convenience store beer display.Participating in marketing and promotional events, training and development opportunities, and ensuring strong product knowledge and sales tactics through team meetings, personal learning and continual self-monitoring. Negotiating discount and product rates based off of customer needs and company strategy. Holding customers accountable for payment by being directive yet maintaining customer loyalty through relationship building. Managing merchandisers and support staff. Delegating and assigning tasks to appropriate individuals and actively following-up to provide performance feedback and ensure tasks were met to personal and company standards. Directing and coordinating with drivers, warehouse staff, merchandisers, and senior leaders to make certain that customers are committed, satisfied, and receiving appropriate products and services. Resolving customer complaints around product and services and monitoring customer preferences to strategically focus sales efforts. Persuading and influencing customers to up-sell by actively listening to customer needs and complaints. Managing customer payments and delinquent accounts by keeping in constant communication with customers and account receivable department, advising customers on appropriate actions to repay debt.

Constructing and assembling displays to reflect current sales initiative and specifications. Placing prices, signage, and other promotional symbols on or around product. Planning and rotating displays around customer appeal and promotional incentives. Keeping shelves adequately stocked - ensuring product is properly placed and accurately reflecting company quality standards.

Obtaining top salesman in the company within the first few months of employment bringing in over $90,000 in company revenue. Contacting new and existing customers to discuss needs, answer questions, and direct them to a product or service that suits their needs. Emphasizing specific product features depending on customer needs, actively listening for up-sell opportunities, and negotiating prices and service agreements. Maintaining up-to-date knowledge and product awareness by researching market trends and new products. Actively seeking training and development opportunities in sales tactics and techniques through employee observation, training courses, method research, and personal learning.