Mark Malosh Email & Phone Number

Chicago, Il, Us

Germantown, Md, Us

I'm excited to be joining the Mobility Team at Hughes

Itasca, Illinois, Us

• Spearheaded all aspects of the Internet Service Provider (ISP) maritime (125 Superyachts, Commercial Shipping, and 50 Distribution Partners).• Recruited by former gogo CEO/President to join the group of executives as head of business and technical operations, currently reporting to the K4 CEO/President.• Championed all company operations including business and technical strategies.• Hired top team for pre-sales, technical support, manufacturing, systems testing, and logistics.• Developed processes for pre/post-sales, deployments, and training to optimize performance.• Played a key role in the company's pivot to channel distribution partnerships from direct sales.• Developed the channel distribution partnership support and training vertical.• Provided technical and business support, general management of the Internet Service Provider business unit, manufacturing and production, pre/post-sales support, and overall logistics.

Chicago, Il, Us

• Achieved positive EBITDA in 2021 (+$2M) by reducing cost structure, led digital transformation of IT Systems and Infrastructure, and supported the asset sale to Peerless Networks in 2021.• Partnered with the owner and president of Call One to review potential Private Equity and Strategic Buyers, ultimately leading to the sale of the company.• Recruited by the Founder and CEO to drive execution and growth of the vision and strategy. • Led organizational and systemic growth for the company including Engineering, IT, Operations, PMO, Service Delivery, Technical Support, Field Services, Billing, and Customer Care.• Oversaw all company operations, leading digital transformation initiatives, allowing reduction in required staff while growing customer sales.• Directed the scale and growth of a mid-size company to a national provider of communications services, evaluating talent, implementing processes, systems, and automation.

Elgin, Il, Us

T-Mobile/Sprint National Account• Increased EBITDA from $7M to $12M on $200M in top line revenue.• Doubled revenues over previous year and provided leadership and operational execution.• Oversaw $200M+ annual revenue with full P/L responsibility for the organization. • Doubled margin improvement from 7%-13%, the highest in the company.• Achieved the highest revenue quarter of $45M+ (4Q19) leading the Sprint account in late 2019.• Improved customer satisfaction after the program struggled in early 2019.

Traverse City, Michigan, Us

• Led global network build plan, technical operations of the 24/7 Network Operations Center (NOC), sales, program management, customer account relationships, process development.• Recruited by lead VC investor group to manage company execution against vision and strategy. • Executed overall management of organizational growth of the Traverse City headquarters office.• Supported the C-Level team with strategic business planning, "pitch-deck" preparation, fundraising activities, business development proposals, community outreach, along with high school STEM and university programs.

Chicago, Il, Us

• Led hiring and full operations team of 100+ staff members to monitor network service for capacity and performance issues, driving issues to resolution.• Coached and managed a team of over 250 people after starting with an 8 person "seed team".• Built a national wireless network in less than 1 year and led a global supplier and manufacturing team with strict FAA requirements and guidelines.• Founding member of the technical team reporting to COO, CTO and CEO. • Implemented processes including monitoring network trouble tickets and performance problems. • Capitalized on existing technology curves and foundational systems, supporting future growth.• Allocated capital budgets ranging from $25-$50M and grew budgets of $75-100M annually.• Recruited top-notch management team and staff members consisting of roughly 25% of total gogo staff (250+ total staff and contractors); reported to CTO.• Built a national network of 92 cell sites in less than 1 year; over 250 total sites through 2017.• Led aircraft engineering, certification, and maintenance operations for over 3,000 plane modifications through 2016 to meet aggressive business plan objectives.

Overland Park, Kansas, Us

Overland Park, Kansas, Us

Overland Park, Kansas, Us

Master Of Business Administration (Mba), Executive Mba

Masters, Electrical, Electronics And Communications Engineering

Bachelor Of Science - Bs, Electrical, Electronics And Communications Engineering