Mark Marchese, Csm Email and Phone Number

• A recognized leader within Wells Fargo Corporate Properties Technologies group, serving as both Scrum Master and Business Systems Consultant • Manages the relationship with business partners and end-users, leading the development of new capabilities for Wells Fargo Corporate Security, Critical Facilities and Corporate Real Estate portfolios• Successfully onboarded a new third-party vendor hosted application to support Wells Fargo CPG facilities operations• Successfully migrated… Show more • A recognized leader within Wells Fargo Corporate Properties Technologies group, serving as both Scrum Master and Business Systems Consultant • Manages the relationship with business partners and end-users, leading the development of new capabilities for Wells Fargo Corporate Security, Critical Facilities and Corporate Real Estate portfolios• Successfully onboarded a new third-party vendor hosted application to support Wells Fargo CPG facilities operations• Successfully migrated two applications to the Azure public cloud without impacting existing operations or internal customers• Collaborates with technical resources to develop forecasts on level of effort and estimated time to delivery• Manages the production support pipeline queue for defect remediation, tech refresh, compliance and business enablement enhancements requests• Ensures optimal design solutions, timely delivery and compliance with Wells Fargo Enterprise SDLC standards Show less

Managed and mentored the Business Analyst team within the IT Project Management Office. Collaborated with University of Arizona Foundation Senior Staff, Directors, and other staff to document new or existing business processes and/or workflows. • Managed the buildout of the PMO utilizing an Agile Framework. This included implementing a formal project intake system, as well as establishing a change-based product-delivery structure • Developed strategic relationships with… Show more Managed and mentored the Business Analyst team within the IT Project Management Office. Collaborated with University of Arizona Foundation Senior Staff, Directors, and other staff to document new or existing business processes and/or workflows. • Managed the buildout of the PMO utilizing an Agile Framework. This included implementing a formal project intake system, as well as establishing a change-based product-delivery structure • Developed strategic relationships with business units and campus partners. Specific concentration on organization optimization and developing a shared vision for the future • Collaborated with sponsors and constituents on new project requests. Provided guidance and suggestions to assure that the resultant information appropriately addressed the business need• Managed the collection, reporting and analysis of project status and metrics throughout the University Development Program• Responsible for the implementation of the PMO roadmap within the Enterprise Show less

Managed the activities of the Final Mile development team within Werner’s Logistics organization. The team was comprised of highly motivated UI developers & test automation engineers that were focused on continuous improvement. My responsibilities included coordinating Dev/Ops activities with offshore resources, as well as the local team. • Managed the rewrite of the Final Mile Customer Portal which included a significant angular upgrade. Coordinated development activities with… Show more Managed the activities of the Final Mile development team within Werner’s Logistics organization. The team was comprised of highly motivated UI developers & test automation engineers that were focused on continuous improvement. My responsibilities included coordinating Dev/Ops activities with offshore resources, as well as the local team. • Managed the rewrite of the Final Mile Customer Portal which included a significant angular upgrade. Coordinated development activities with third-party UX consulting company. Implemented project on time and within budget • Coordinated the team’s migration to Jira v7.11 which included the enterprise-wide deployment of Jira Service Desk • Developed and implemented a new release communication process for Priority 1 & 2 defects • Protected the team from over-commitment and assisted Product Owner with the prioritization of backlog • Facilitated agile ceremonies (retrospectives, planning, daily stand-ups, etc.) • Active involvement in daily operations and issue resolution to ensure assigned work meets goals • Facilitated refinement sessions with Systems Architect and Product Owner to build product backlog• Managed the development of Selenium automation scripts • Served as SME for internal tools and applications that support Agile Scrum teams • Facilitated and planed software releases and Go-live activities Show less

Guided activities across two delivery teams within the Card Management Organization. Promoted First National Bank’s core values continuously throughout the Enterprise Agile Transformation. Participated in implementing the Scaled Agile Framework at the enterprise level; responsible for the adoption of Lean-Agile SAFe Principles within the dept. • Participated in the creation of a governance model and helped define a metrics strategy for the team and organization • Established the… Show more Guided activities across two delivery teams within the Card Management Organization. Promoted First National Bank’s core values continuously throughout the Enterprise Agile Transformation. Participated in implementing the Scaled Agile Framework at the enterprise level; responsible for the adoption of Lean-Agile SAFe Principles within the dept. • Participated in the creation of a governance model and helped define a metrics strategy for the team and organization • Established the Scrum of Scrum meeting and helped develop the Team Charter and Mission Statement • Created an environment of trust and empowered the teams to self-organize and grow cross-functionally • Managed the complete life-cycle of code development, from ideation to sprints to deployment • Partnered closely with Business Units and the Program Team to research and validate requirements• Facilitated all Scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)• Identified cross team dependencies and timelines to ensure commitments were aligned • Continually groomed the product backlog with the Program Manager and Systems Analyst • Lead continuous improvements in technical tools, processes and methodology Show less

Managed the Distributed Software Systems team which included 24/7 Dev/Ops rotation, in addition to traditional server development and support. • Developed and administered schedules and performance requirements for server applications & API’s • Provided functional and technical assistance to the business in the use of information and data• Engaged technical SME’s to gather and derive operational requirements, translating them into appropriate technical specifications to… Show more Managed the Distributed Software Systems team which included 24/7 Dev/Ops rotation, in addition to traditional server development and support. • Developed and administered schedules and performance requirements for server applications & API’s • Provided functional and technical assistance to the business in the use of information and data• Engaged technical SME’s to gather and derive operational requirements, translating them into appropriate technical specifications to ensure that issues could be quickly identified, isolated and resolved• Responsible for all program KPIs and provided business units with regular performance reporting. • Participated in weekly, monthly, and quarterly business review meetings, as needed• Responsible for employee development and career growth Show less

Reviewed new business cases and client enhancement requests. Collaborated with business units and IT to ensure effective implementation of client sponsored features. Managed external vendor relations within the Project Management Office and performed as a functional bridge amongst vendors and internal stakeholders. • Processed client requests, prepared business cases and reviewed business requirements documents • Prioritized strategic roadmap and enhancement backlog for CSG’s… Show more Reviewed new business cases and client enhancement requests. Collaborated with business units and IT to ensure effective implementation of client sponsored features. Managed external vendor relations within the Project Management Office and performed as a functional bridge amongst vendors and internal stakeholders. • Processed client requests, prepared business cases and reviewed business requirements documents • Prioritized strategic roadmap and enhancement backlog for CSG’s interfaces• Recommended strategies to achieve revenue targets• Provided sales support for client demos and assisted with RFP’s • Initiated, maintained and managed third-party vendor relationships• Ensured enterprise-wide need for due diligence, risk assessment and continuing vendor monitoring were being accomplished. • Monitored all aspects of SOW deliverables and managed vendor adoption of company’s proprietary API’s Show less