Mark Baker

Mark Baker Email and Phone Number

Director SDM @ Amazon | Amazonian Experience & Technology @ Amazon
Mark Baker's Location
Arlington, Virginia, United States, United States
About Mark Baker

Engineering leader specializing in building high-performing, thriving teams with deep ownership that deliver business value with amazing quality.

Mark Baker's Current Company Details
Amazon

Amazon

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Director SDM @ Amazon | Amazonian Experience & Technology
Mark Baker Work Experience Details
  • Amazon
    Director Sdm, Foundational People Data Services | Amazonian Experience & Technology
    Amazon Apr 2022 - Present
    Seattle, Wa, Us
    The single threaded owner (STO) of an amazing global team who have designed and built a secure, multi-region, Tier-1 data exchange for Amazonian people data, powered by AWS, to support builders across Amazon that have created thousands of innovative systems that Amazonians rely on every day. We support over 3.5m employees and contingent workers, and share over 1 trillion employee records every year through billions of API calls to our services. We obsess over helping builders move fast and well, ensuring our services are as reliable as electricity and water, and how we continuously improve by operating transparently.Our mission is to be the "everything store" for teams across Amazon to easily: see what people and workplace data is available, navigate privacy and security reviews with ease and minimal effort, and access the data they are approved to consume – all while earning candidates’, employees’, and alumni trust by maintaining a high privacy and security bar.Amazon is constantly challenging existing assumptions about the way things work and reinventing as we approach new challenges and opportunities. We’re taking that entrepreneurial, revolutionary spirit and applying it to how we imagine and deliver innovative experiences to support our growing employee base. Amazon’s peculiar culture is one of the primary reasons we’ve been so successful in so many diverse areas.
  • Mastercard
    Senior Vice President, Engineering
    Mastercard May 2021 - Mar 2022
    Purchase, Ny, Us
    Led a global engineering team of 250+ engineers and technical people for Mastercard Track, a suite of business-to-business (B2B) solutions, including Track BPS (our premier B2B payment platform), Track Search (global business directory), Track Decision Engine (algorithm-powered payment recommendations), Track Supply Chain Financing (innovative financing of supplier invoices) and InControl Virtual Cards (enhanced controls when using corporate cards). Organized into single-threaded-owner (STO), cross-functional ("2-pizza") engineering teams with a culture of deep ownership and collaboration, from the most experienced to recent college grads. Obsessive about rapid communication, raising the bar, and working as *one* team across product & engineering. Innovated rapidly by building hypotheses, testing our assumptions, and pivoting through learning from our customers. Used data to support decisions and guide improvements. Focused on the "target state" of design and creating a breadcrumb trail of delivery steps to get there. Designed systems that encapsulate volatility with clear boundaries. Leveraged microservice patterns to package designs and the best of Java and the Spring framework to implement patterns. Achieved the highest Mastercard ratings for program security compliance, engineering quality, and operational readiness. Leveraged practices from correction-of-error (COE) to Scrum-of-Scrums (SOS) to continuously improve as a team.We believe in the philosophy of "shift-left" to empower engineers with better tools and information so we catch issues quickly and keep our customers safe. We strive for predictability and short lead times through feature exploration, rapid planning, and continuous improvement. Built and expanded a cross-role Bootcamp model to onboard new hires that delivered 20% improvements to team velocity and improved retention.
  • Mastercard
    Vice President, Engineering
    Mastercard Mar 2019 - May 2021
    Purchase, Ny, Us
    Led the engineering teams for Mastercard Track Business Payment Service (BPS). Mastercard Track is a transformational change in how businesses buy/sell with each other in a $135 trillion global market.BPS is a single connection supporting multiple payment rails (Card, ACH, Real-Time Payments, UK Faster Payments, Australia BECS) for buyers and suppliers to optimize B2B transactions using Mastercard's proven technology and global reach. BPS supports the leading PCI DSS and ISO standards to maximize automation options for businesses by relying on a growing network of buyer/supplier agents - banks, software companies, fintechs - who connect to the Mastercard BPS system via modern APIs.We built and launched the first version of BPS in record time in March 2020, despite the pandemic. BPS is based on a microservice architecture using the latest best practice engineering principles for security, reliability, and scalability.
  • Bloomberg Industry Group
    Chief Research & Development
    Bloomberg Industry Group Dec 2001 - Mar 2019
    Arlington, Va, Us
    Led a global engineering team of engineers and designers using Agile practices focused on rapid delivery of customer value.Chief Software Architect of Bloomberg Tax Advantage, a patent-pending, tax & accounting SaaS platform using Microsoft .NET and ReactJS technology. Official launch completed on-time, on-budget in Jan 2018. Early MVP release was awarded the 2016 Top New Product Award by industry. Customers included the Fortune 500 and national CPA firms. Delivered 14 modules over 3 years ranging from corporate federal and state tax compliance & planning, practice management, and auditing controls.Architect of a .NET framework that powers the CQRS-based back-end of the Advantage platform. Achieved goals to maximize developer productivity, horizontally scale developer capacity, and minimize side-effects when improving the platform. Architect of a front-end component toolkit based on ReactJS. Provided a suite of common, styled, and optimized building blocks to development teams to increase productivity and ensure a consistent user experience (UX).Led a "ChatOps" initiative using natural language AI and ML technology to support DevOps practices including end-to-end hydration of server clusters and automated software deployment on the cloud.Architect of a SaaS income tax planning product, based on Microsoft .NET, that launched on time, and on budget, to rave reviews from customers. Awarded 2013 Innovation Award Finalist and 2012 Top New Product Award by industry. Developed and tested using AWS EC2.Early adopter of AWS cloud in 2007 including AWS EC2 and S3 to support software development, testing and product updates.Led introduction of Agile/Scrum into organization in 2006. Consistently delivered business value at an accelerating rate achieving steady year-over-year revenue growth while meeting double-digit profit margins.
  • Sunburst Software, Inc.
    Founder
    Sunburst Software, Inc. 1999 - 2001
    Provided software architecture consulting and best-practice advice to corporate clients and technology professionals.
  • Best Software, Inc.
    Vice President, Technology
    Best Software, Inc. 1994 - 1999
    Panamá, Panamá, Pa
    Chief architect of a web-hosted, Corporate Budgeting software application, based on Microsoft ASP, Javascript, SQL Server, and C++. Targeted mid-sized businesses.Best Software had a successful IPO (NASDAQ) in 1999, and was later acquired by Sage Software in 2000 for $445MM.
  • Best Software, Inc.
    Manager, New Technology
    Best Software, Inc. 1992 - 1994
    Panamá, Panamá, Pa
    Led team in the creation and successful launch of Best's first Windows-based, accounting application (FAS for Windows) for the middle market. Highest customer satisfaction-rated product in the history of Best Software.
  • Best Software, Inc.
    Manager, Product Development
    Best Software, Inc. 1991 - 1992
    Panamá, Panamá, Pa
    Led a team of developers on a line of accounting software applications targeting the middle-market.
  • Best Software, Inc.
    Senior Developer
    Best Software, Inc. 1989 - 1991
    Panamá, Panamá, Pa
    Lead developer on the creation and successful launch of a high-end corporate edition of a Fixed Assets accounting system.
  • Synergy
    Software Developer
    Synergy 1987 - 1989
    Lead developer on consulting project for the U.S. Navy evaluating the effectiveness of munitions and consumption of spare parts during warfighting. Security Clearance: Top Secret (DISCO).

Mark Baker Education Details

  • The Johns Hopkins University
    The Johns Hopkins University
    Computer Science
  • Radford University
    Radford University
    Statistics

Frequently Asked Questions about Mark Baker

What company does Mark Baker work for?

Mark Baker works for Amazon

What is Mark Baker's role at the current company?

Mark Baker's current role is Director SDM @ Amazon | Amazonian Experience & Technology.

What schools did Mark Baker attend?

Mark Baker attended The Johns Hopkins University, Radford University.

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