Responsible for Automotive program launches in the Automotive value stream for Novelis. Both new and changes to vehicle programs, and other large projects as required. Also co-chair of the internal mentoring organization.

Lead Technical Service representative For Novelis Automotive group. Responsible for new vehicle launch and ongoing production support for Novelis Aluminum sheet as supplied to Major Automotive OEMs and their tiers.

- Integrated the Ford service processes from Sanyo into the Panasonic system with no missed customer shipments.- Transitioned all work from a shop in California to Georgia. The project was on time and under budget, with no impact to customer satisfaction.- Manage the inventory and ordering of component parts to support the warranty repairs of OEM car radios.- Maintain the inventory of radio stock stock for warranty replacement claims

Senior Quality Engineer, Supplier Quality Department, 2005 - present• Developed web based supplier corrective system, implemented in 3 Panasonic sites, US, Mexico and China to provide a consistent tracking system to rate suppliers, and drive supplier improvements. The number of supplier caused customer returns declined 85% over a three year period.• Developed on line part approval system so all sites can see the status of a new program, and to track overall program status toward completion. This helped us to complete all part approvals for new GM and Honda programs on time to customer requirements.• Created training package, trained all Supplier Quality staff in both corrective action system and part approval system. The corrective actions were improved to eliminate repeat issues by 50%. • Developed a unified supplier auditing system, including audit training and supplier ranking, where one did not exist at the company before.• Created training package for Panasonic suppliers, the number of overdue corrective actions declined by 75%.• Held training with Panasonic suppliers in Japan (5 suppliers), China (6 suppliers) and Singapore (8 suppliers)

Quality Engineer, Purchasing Department, Jan 2003 – Dec 2003•Lead conversion of all electronic parts to vendor-owned inventory.•Managed implementation of a new EDI software system for electronically receiving customer orders and sending shipping notifications.Quality Engineer, TQM Department, 1999 – 2002•Acted as instrumental part of the team that rebuilt the NACOM ISO9000/QS9000 quality management system after being put on probation by registrar agency.•Administered company shop floor quality improvement team system. Trained and assisted teams in making quality improvements in the workplace. •Managed development team for improved new product launch system. •Developed performance tracking system for departmental and company performance targets.•Aided in developing goals and metrics for the company’s long-term business plan.

• Applied design of experiments (DOE) and statistical process control (SPC) to improve processes. • Achieved $80,000 cost savings on one product line. Reduced product returns by $70,000.• Developed, implemented and maintained quality system and personnel training.• Maintained zero defect rate with key customer for a 2-year period.• Processed prototype orders, including tooling, production, and shipping.• Coordinated and hosted customer visits to the facility.• Earned customer approval on the company’s first automotive industry products.