Mark Mckowen Email & Phone Number

Lebanon, Indiana, United States

I ensure that our customers receive excellent-quality products so that they too can further their excellence.Business Intelligence/ Data Visualization, Data Analytics/ Data-Driven decision making (within the scope of Quality Management)TQM, MSA, COQ, SPC, RCA.LPAs, Gembas.Supplier Audit. Lean and Six-Sigma Approaches (applied to Quality scope).

Indiana, United States

Development/enhancement of site-specific Quality targets under ISO 9001. Business Intelligence/Data VisualizationLean/Six-Sigma global standardization

Indianapolis, In

Synopsis: In-Lab Metrologist, Process Engineer, and Field Service Technician.Details: Full production, repair, calibration, and troubleshooting of leak detection equipment, flow sensors, and restriction orifices for ISO 17025 and ISO 9001- Accredited organization. Additional roles include field service calibration/ repair, minor electrical troubleshooting/ soldering/ harness assembly, PCB programming (firmware), and network troubleshooting.As of 2013, My additional responsibilities included OSHA protocol compliance/maintenance/ compilation of SDS records as well as ETL, UL, and RoHs compliance protocols. As of 2014, my roles expanded to Process Engineering and QA, to which I author procedural changes to increase efficiency, compliance to protocol, and/or safety.

Indianapolis, Indiana Area

Environmental Health and Safety Manager.-ISO 9001:2015-ISO 14001:2015-ISO 17025:2017RCRA, OSHA, Safety training, Gemba, 5S, Zero-landfill, CO2 reduction.

Indianapolis, Indiana Area

Synopsis: In-home instructor for percussion, drums, pro-audio/MIDI/DMX, music theory, and intermediate piano.Details: As an instructor, I traveled on-site to the students' houses and serve/served as both an instructor and mentor for students (Elementary through High School, as well as Adult) who wished to learn piano, percussion, music theory, and/or audio production technology. Results: For many of the students (50-60%), the lessons assisted with their in-school band curriculum, to which they advanced to high positions and higher grades within the school band programs and music theory classes, as well as Division 1 (Gold) ratings in regional and state music competitions.

Midwest United States

Synopsis: on-site repairs/ calibration/ sales of biomedical equipment, including pipettes, balances, centrifuges, microscopes, ph meters within the scope of ISO/IEC 17025 accreditation and ISO 9001 Registration.Details: I served as Field Service Representative, Territory Manager, and Junior-level Quality Technician (Process Standardization) under direction of Senior Quality Manager. I would introduce prospective clients to our on-site/ in-lab services, repair/calibrate/qualify their equipment, and support their lab should any problematic symptoms arise. Results: While in my tenure, I increased the territory's customer base by roughly 30-40% annually. During the recession of 2008, I increased our territory clients by over 50% within that year, which opened a need for further representatives in the Midwest territory. In addition to sales numbers, I assisted in regulatory compliance to aid many research facilities within regulatory scope, such as ISO, GLP, GMP compliance.

Carmel, Indiana, United States

Synopsis: Data Entry, Report CompilationDetails: I was assigned to compile home inspection reports into a final report for customers. This involved translated proprietary internal code into legible, intelligible final inspection reports for prospective buyers, sellers, and real-estate liaison personnel. The requirements of this role required a quick (24-hour) turn-around on all inspections, which were met daily.

Bs, Physics

Activities and Societies: Acoustical Society of America, Society of Physics StudentsDouble-Major in Music Engineering Technology.

Bm, Music Engineering Technology

Activities and Societies: Phi Mu Alpha(Double-majored between M.E.T. and Physics.) minor in Applied Electronics.

Professional Certificate, Data Analytics

8-Course Certificate in Data Analytics by Google

Professional Certificate, Information Technology, A

Online MOOC certificate in Cyber Security Fundamentals. APT Enterprise Security Cloud-based Security

Specialization Certificate- Programming The Iot (Internet Of Things), Electrical Engineering- Embedded Systems

Online MOOC through Coursera. Includes: Introduction to the Internet of Things and Embedded Systems The Arduino Platform and C Programming.

Java, Information Technology

Online course series with authoring and development of Java programs. As a note, the school ceased its classes in Summer of 2015.

Individual Class, Embedded Systems: Introduction To Microcontrollers (Freescale), A

Embedded Systems- Microcontrollers