Mark Mcspadden Email and Phone Number
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Mark McSpadden is the Head of Innovation at USAA Labs where he leads a team focused on enabling centralized innovation efforts across 37,000 employees supporting our 13.5M membersPrior to joining USAA, Mark held several high impact roles across the Product, Technology, and Innovation spaces. He served Vice President of Global Product & UX at American Express Global Business Travel guiding the product portfolio of the the largest corporate travel agency in the world. Before Amex GBT, he was at Sabre as the VP of Emerging Products & Technology, exploring the future of travel and technology through Sabre Labs and Sabre Studios. In addition to his travel industry experience, Mark has an extensive ecommerce and technology background in areas from financial services to retail. He is also always up for a good code contest or hackathon.Mark's experiences have made him a sought after voice and a key industry thought leader in travel and technology. He has spoken at conferences and events across the globe including TEDx, AI World, ITB Berlin, GBTA, and HTNG. In addition to his speaking, Mark has been featured in publications such as TechCrunch, NBC News, and Tnooz. Away from the technology, Mark enjoys starting the day with a great breakfast and exploring the world with his wife and 3 daughters.---View a few of Mark's speaking highlights and presentations:TEDxTAMU - https://www.youtube.com/watch?v=DkcvDmUBHeYTEDxUTA - https://www.youtube.com/watch?v=RlmdTcHNVKwITB 2017 - https://www.youtube.com/watch?v=SJVQ0Lx_rV4
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Head Of Innovation - Usaa LabsUsaa Jun 2024 - PresentSan Antonio, Texas, UsLead centralized innovation efforts across 37,000 employees supporting our 13.5M members
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Vice President, Global Product & UxAmerican Express Global Business Travel Dec 2018 - Jun 2024New York, Ny, Uso Drive Product vision, objectives, and key results for 20+ products impacting millions of business travelers annually from 19,000 global corporate customerso Guide innovations from idea to proof of concept to pilot to market to scale for travel through the global pandemico Lead product prioritization and technology investment processo P&L owner of “value add” product portfolio helping travel programs optimize spend and impact o Develop digital servicing offering through chat channels (Mobile, Apple, WhatsApp, gChat, MSTeams, Slack) via cross-functional coordination with Global Operations & Support organizationo Execute client workshops and advisory councils for large global clients representing $23B+ in annual travel spendo Lead Product Marketing team in Go-To-Market positioning for Product portfolio for global sales/account teamso Product lead on M&A diligence and integration of several global acquisitions -
Vice President, Digital ExperienceSabre Corporation Oct 2017 - Dec 2018Southlake, Texas, Uso General Manager and P&L owner of digital agency group helping hotels acquire and convert customers onlineo Oversee full service digital marketing efforts for customers including Two Roads and Loews Hotelso Maximize advertising effectiveness working directly with partners including Google, Trip Advisor, and Microsofto Oversee custom product development for customers including Marriott, Mandarin Oriental, and Hyatt.o Lead digital innovation efforts and speak to customers/media on trends and innovation in the travel industryo Lead, guide, and manage a global team of 150+ employees with team and offices in the US, Europe, and Asia -
Vice President, Emerging Products And TechnologiesSabre Corporation Jan 2017 - Oct 2017Southlake, Texas, Uso Lead Sabre-wide R&D process for products, platforms, and technologieso Coordinate and collaborate with Sabre Executive Team on R&D strategy, initiatives, and fundingo Represent Sabre as a keynote speaker and thought leader at national/international travel and technology conferenceso Directly oversee Sabre Labs (emerging tech exploration) and Sabre Studios (new product development)o Refresh IP strategy including patent portfolio, open source contribution strategy, and employee incentive programs o Create R&D events and practices spanning 3 lines of business, multiple business functions, and multiple continents
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Director, Sabre LabsSabre Corporation Feb 2014 - Jan 2017Southlake, Texas, Uso Coordinate with Sabre Chief Executive Team on strategy and directions of research and experimentso Oversee Research, Experiments, and Partnerships within the Lab including explorations into: - Indoor Location and Proximity: which could allow travelers to share their location with suppliers- Social Data Mining: in order to provide hotel marketers with unique data about the presence of properties online - Wearable devices: such as smart watches and Google Glass and their potential impact on the travel experienceo Work with Sabre Business Units to create experiments that explore areas of interest and valueo Communicate trends, experiments, and learnings with Sabre employees and customerso Create strategic partnerships and manage implementations with partners like AT&T and Microsoft o Create programs to help early stage startups engage Sabre and its many business unitso Represent Sabre at customer and industry events and in external publications
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Director Of Technology, Sabre LabsSabre Corporation Sep 2012 - Feb 2014Southlake, Texas, Uso Coordinate with Sabre Chief Executive Team on strategy and directions of research and experimentso Lead Technical Team in building working prototypes showcasing emerging trends and technologies including:- Indoor Location and Proximity: which could allow travelers to share their location with suppliers- Social Data Mining: in order to provide hotel marketers with unique data about the presence of properties online- Wearable devices: such as smart watches and Google Glass and their potential impact on the travel experienceo Work with Sabre Business Units to create experiments that explore areas of interest and valueo Communicate trends, experiments, and learnings with Sabre employees and customerso Create strategic partnerships and manage implementations with partners like AT&T and Microsofto Represent Sabre at customer and industry events and in external publications
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Senior Software EngineerLivingsocial Dec 2011 - Sep 2012Washington, Dc, Uso Managed & Developed Internal Tools to increase Deal Qualityo Built service layer to proxy and cache requests from LS applications to/from Salesforceo Created and maintained nightly syncs to move revenue and performance data from LS to Salesforce for analysis o Built Ruby libraries to aide with Internationalization effortso Hungry Academy Mentor - sharing experiences and expertise with those in the HA developer training programo Participant in Hackathon and Hackathon 2 - working with others to build experimental applications in 24 hours -
Software DeveloperSabre Corporation Dec 2009 - Dec 2011Southlake, Texas, UsWorking with the Cubeless team to create, maintain, and deploy our enterprise level social media solution.
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Software Developer And ConsultantThe Garland Group Apr 2007 - Dec 2009I write web-based software to aid our auditors in their processes and to help bankers share information. Check out some of what I've been up to:BanktasticRiskKey
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Independent Software DeveloperMcspadden Technology Aug 2005 - Apr 2007
Mark Mcspadden Skills
Mark Mcspadden Education Details
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Texas A&M UniversityMinors In Business And Mathematics
Frequently Asked Questions about Mark Mcspadden
What company does Mark Mcspadden work for?
Mark Mcspadden works for Usaa
What is Mark Mcspadden's role at the current company?
Mark Mcspadden's current role is Head of Innovation @ USAA Labs | Technologist, Strategist, Futurist.
What is Mark Mcspadden's email address?
Mark Mcspadden's email address is ma****@****bre.com
What is Mark Mcspadden's direct phone number?
Mark Mcspadden's direct phone number is +146922*****
What schools did Mark Mcspadden attend?
Mark Mcspadden attended Texas A&m University.
What are some of Mark Mcspadden's interests?
Mark Mcspadden has interest in Financial Industries, Credit Unions, Rails, College Hoops, Ruby, Mac, Travel.
What skills is Mark Mcspadden known for?
Mark Mcspadden has skills like Business Strategy, New Business Development, Start Ups, Strategic Planning, Team Building, Web Applications, Ruby, Ruby On Rails, Software Development, Javascript, Jquery, Mysql.
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