Mark Meader Email & Phone Number

Washington, Dc, Us

Alexandria, Va , Us

Responsible for managing ASTA’s Industry and Consumer Affairs functions including monitoring and influending industry issues and trends affecting travel agency businesses. Additionally, advocates for and represents agency members to travel suppliers and multiple industry groups. Accountable for and drives:• Member Education / Communications• Member Engagement• Industry/Government Representation• Consumer Affairs Oversight

Brussels, Brussels, Be

Brussels, Brussels, Be

The World Travel Agents Associations Alliance, also known as WTAAA, was incorporated in 2008 as an international non-profit trade association in Brussels, Belgium. The association maintains an Articles of Association, which is governed by Belgian law.WTAAA’s board of directors meets twice a year to discuss issues that impact the global travel agency industry, and to share common problem-solving strategies. WTAAA’s current agenda includes discussions on the International Air Transport Association’s (IATA) New Distribution Capability (NDC), Airline Debit Memos (ADM) and various other industry issues.WTAAA is the global voice of the travel agency distribution channel and regularly engages with:MediaEU, DOT and other regulatorsIATA and the AirlinesCLIA and the Cruise LinesUNWTO - UN World Tourism Organization (We liaise with the TERN group and the WG on a draft convention on the rights of the travelers and Tour Operators)WHO - World health Organization (We closely monitor all travel advice concerning health and epidemic issues)GDSs, Hotel Brands, and Other Travel Suppliers Key Issues include:Value of the travel agency sales channelDistribution StandardsIATA Passenger Sales Agency AgreementCross-border sellingCruise LinesTaxation

Capabilities / Specialties:• Account Director - The Taproot Foundation: Leads, mobilizes and engages professionals in pro bono service driving social change• Program Management Office (PMO) Leadership: Drove complex airline, travel agency project / product initiatives for major airlines and travel agencies in US and 25 Asia-Pacific markets. Led multifaceted migrations, integrations and implementations, ensuring executive visibility and governance controls. Enhanced decision-making, improved alignment with business strategy, maximized resource utilization and employed agile methods to increase project efficiency, results and customer satisfaction• Strategic Market Direction-Setting: Evolved corporate strategy and process. Introduced airline, consumer and corporate Web strategies for Asia. Identified growth opportunities in multichannel markets. Innovatively strategized and redefined opportunities in critical Asian markets to capitalize on airline relationships• Global Customer Ownership / Sales: Acted as strategic global account owner and joint-venture manager over partners providing distribution and technology solutions for 10,000 travel agency locations in Asia-Pacific travel industry• Organizational Leadership: Served in functional COO capacity, successfully directing international organizational teams and operational mergers and transitions. Profitably integrated acquired European companies in Ireland and Poland into parent organization • Technology Team Leadership: Delivered global airline and consumer Web portals for 30 airlines with (US) $3,000,000,000 of air travel booked annually. Directed international and diverse technology teams responsible for delivery of large, complex and strategic projects in leading agile development and implementation initiatives• People Strategy: Retained top-level talent in US, Europe and Asia-Pacific. Managed and optimized global and remote work teams through effective collaboration, leveraging skills and fostering growth

Arlington, Virginia, Us

Headquartered in Arlington, Virginia, ARC is an airline-owned data aggregation and solutions company supporting the travel industry by providing transaction settlement and data information services. ARC serves the travel agency community with accreditation and settlement services in the U.S., Puerto Rico, U.S. Virgin Islands and American Samoa. ARC also serves airlines, travel agencies, airports, financial firms and destination marketing organizations with the data products needed to effectively operate their business.Mark led and directed the following initiatives and teams within the ARC organization:• Corporate Strategy: Developed multi-tiered strategy, which focused on airline ticket settlement, data, new market connections (merchandising) and core platform improvements to company systems and technology.• Product Marketing: Evolved new business opportunities for company, with focus on product, price, placement (distribution), promotion and people (support).• New Business Development and Sales: Monetized ARC data by leading and directing sales opportunities and ensuring annual corporate sales goals were met or exceeded.• Data and Analytics: Focused on innovation and creation of new initiatives to monetize data with team of highly skilled data analysts.• Partnership Strategies: Evolved new opportunities for company through partnerships with key industry players.• Marketing Programs and Brand: Directed the evolution of the ARC brand and brand strategy; drove advertising, Web presence and corporate event strategies. • Corporate Communications: Drove public relations activities, including media presence, press releases and internal employee communications.

Chicago, Il, Us

Based in the United States, one of the world’s major and largest airlines, United is a subsidiary of United Continental Holdings with corporate offices in Chicago. In May 2010, Continental Airlines and UAL Corporation approved a stock-swap deal that combines the two carriers into the world's largest airline in revenue passenger miles. United Airlines is a founding member of the Star Alliance, the largest airline alliance in the world and offers connections to over 1,000 destinations in over 170 countries worldwide. Mark's responsibilities included:• Establishing an Enterprise PMO: Ensuring consistent Program Management Office (PMO) processes, practices and related transformational activities are defined, aligned and adopted within the United Airlines IT organization as United and Continental Airlines jointly progress significant merger and integration activities; as a PMO subject matter expert, liaises between IT organizations communicating, educating and coordinating activities in order to achieve the best utilization of resources; develops and creates effective governance processes, tools, metrics and reports while reinforcing their adoption• Change Agent: Driving change in resource management, communications, process development, tools, technology and vendor management at an enterprise IT level, standardizing and implementing needed processes across multiple IT managerial areas• Defining an Outsourcing Framework: Defining and progressing an enterprise-wide strategy to streamline end-to-end project outsourcing so as to ensure quality and rapid delivery of key merchandising, e-commerce and multi-channel project initiatives with high quality, on-time and within budget

• To land an influential leadership or consultative role requiring a combination of his extensive operational, program management, customer relationship management, sales and global marketing leadership experience. • To use his skills to inspire teams to deliver exceptional results while aligning the most cost-effective use of technology with business strategy, strengthening the bottom line and enabling an organization’s success.

Senior Sabre Europe Leader Responsible for: • Setting strategic market direction: Drove strategy development for key markets in Asia. Led initiative to redefine multichannel marketing opportunities, capitalizing on airline Web concept for travel agencies, corporations and consumers.• Leading multiple international organizations: Facilitated linkage, alignment and business process improvements between Dublin, Kraków, Bangalore, Hamburg and Hounslow technology centers. Served as site leader for Ireland technical, sales and marketing staff, fostering growth, driving organizational transition and integration while advancing skill and knowledge acquisition between teams and locations. Led global team of 75 people.• Directing technology teams: Leveraged local development and marketing for European and global initiatives, driving airline Web portal development and travel agency point-of-sale tools using agile methodologies.• Driving regional direction and priorities: Provided regional and operational leadership, articulating company’s direction and priorities to foster strong communications, team development and growth.• Developing savvy global leaders: Optimized skills as well as provided training, tools and enhanced processes for key leaders in multiple geographic locations.• Growing tax-savings opportunities: Oversaw 400 airline, 32 car rental and 60,000 hotel property agreements, comprising 75% of booking fee revenues.• Driving cost-containment: Virtualized Dublin team by integrating and consolidating offices and data center activities with annualized savings of (U.S.) $500,000.• Member of Boards of Directors: 1) Sabre Travel International LTD, 2) Sabre Ireland & 3) Moneydirect

Southlake, Texas, Us

Senior Asia-Pacific leader, with responsibilities for: • Managing joint-venture accounts, partnerships and project management in Asia: Drove complex product migrations and integrations. Simultaneously directed product marketing, strategy and distribution initiatives (connecting travel buyers with sellers) between company and ABACUS International.• Directing complex product migrations in Japan: Drove product migrations and integrations as change agent and project management leader. Directed product marketing, distribution initiatives and business strategies. Served as account owner for INFINI Travel Information, owned jointly by ABACUS and All Nippon Airways, and AXESS International Network, owned jointly by company and Japan Airlines. Increased market share in Japan by 45%.• Managing relationships with Japan Airlines and All Nippon Airways: Introduced airline solutions to Japanese airline market.• Leading regional account directors and managers: Capitalized on product life-cycle management and process alignment for all joint-venture products and services. Led team of 20 people.• Possesses in depth Asia/Pacific business culture experience & expertise: strong proj mgt & leadership capabilities ensured Sabre’s success in the region• Member of Boards of Directors: 1) Sabre Australia Technologies Pty Limited & 2) Sabre Pacific Pty Limited

Dallas-Fort Worth, Texas, Us

Senior Sabre Headquarters Leader for Sabre Product Marketing- Directed core ticketing, fulfillment and settlement solutions, as well as other core Sabre products connecting travel buyers and sellers and supporting the global travel agency environment: led a Product Marketing team of >100 (Sabre spun off from American Airlines as a Fortune 500 company in 2000 and in 2007 became privately held with its purchase by the Texas Pacific Group)

School Of Public Communications - Public Relations, Political Science, Liberal Arts

Certified As Executive Financial Management Professional, Executive Financial Management