Mark Mendiola Email & Phone Number

● Manage & deploy technology solutions aligned to strategic objectives for Corporate departments including Finance, P&C, Marcomms, HSE and Engineering.● Deploy and maintain integration solutions using Boomi and DFusion. ● Involved in current business transformation program incorporating construction management solutions from InEight.● Liase and co-ordinate with IT service providers for strategic & tactical solutions, upgrades and enhancements.● Business Analyst functions.● Core application support and training.

● Key contributor of Sage 300 ERP (Accpac) implementation including interfacing systems: ' o Sage CRM, MicrOpay, QlikView (Business Intelligence), FlexiCapture (OCR)● Configuration and roll-out of Sage 300 modules including GL, AP, AR, Service Manager (Job Costing), Purchase Orders and Inventory● Data cleansing, conversion and migration from the legacy system and other sources● Liaise with Business stakeholders across the organisation and external IT Service Providers● Analysing business processes and designing workflow and BI reports to meet business needs● Responsible for enhancements, maintenance and production support● System administrator of UAT and Live environments● Training and troubleshooting with staff across the system

● Reporting to the Financial Controller.● Prepare and post monthly journal entries and accruals using Sage - Timberline system.● Reconcile General Ledger, inter-company and stock accounts and perform bank reconciliations.● Generate monthly Financial Statements - Balance Sheet, Profit and Loss● Prepare Job cost analysis reports● Perform statutory obligations including Payroll Tax, PAYG, Superannuation, Long Service Leave● Maintain fixed assets register● Responsible for Australia and NZ payroll with over 500 staff on a fortnightly basis.● Set up and maintain employee details within Payroll System● Perform reimbursement of petty cash and travel away allowances.● Assist with preparation of client invoices from progress claims submitted by Project Managers.● Ad-hoc domestic payments including liaising with forex bank manager for international payments.

● Managed a team of 10 analyst programmers, located locally and off-shore, responsible for both development/enhancement changes and support and maintenance tasks.● Managing an annual budget of $1.7M on mission critical applications both mainframe and web-based in ASP.Net and webMethods using MS SQL servers. Applications included Bpay, Home and Office Banking (back-end to CBA's NetBank) and Integration and Orchestration Services within the Home and Personal Lending division.● Situation manage Problem Management Cases to ensure service recovery occurs as quickly as possible while working within SLAs. ● Manage risks and chronic issues and implement corrective actions within agreed timeframes. ● Review impact assessment for all changes raised for submission to the Change Control Board.● Work with Project Technical Leads and Development PMs to facilitate the transition from development to application maintenance and support.● Communicate application's status to stakeholders and management. ● Perform metrics analysis and reporting.KEY ACHIEVEMENTS● Reduced the overall number of incidents by over 70% across my portfolio of applications through implementation of key changes to deliver more robust systems to the CBA. ● Successfully migrated customer data from the CBA's legacy system to the new NetBank environment. Also, the subsequent decommission of the legacy system with no disruption to the Bank's service.● Managed the successful implementation to migrate CBA loan documentation. This allowed reduced overhead on maintenance and support of redundant servers.

● COBOL programmer and Technical lead for the Commonwealth Bank's Bpay application● Provide technical expertise and direction. Reviewing project design work products and recommending alternative approaches and solutions. ● Assist the Project Manager throughout the SDLC, including requirements determination, estimation, design, code, test and implementation of project deliverables.● Facilitate Release Management and inter-project communication, including Change Control Board activities.● Responsible for the Configuration Management of controlled assets and establishing the structures, techniques and processes for the project CM library.KEY ACHIEVEMENTS● Designed, built and implemented intra-day processing to the CBA's Bpay system which reduced the chances of missing end-of-day payment cut-offs. The CBA was the first major banking institution to implement this solution.

● Officer within the Accounts Payable and Budgets & Ledger department using SAP R/3 for Medicare and Medibank Private branches nationwide and Head Office.● Responsible for accounts payable, reconciliations, month/year end accruals, petty cash, general ledger, P&L and report generation.

● Responsible for banking and accounts receivable duties for a food distribution company