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Mark Mercer Email & Phone Number
SVP, Risk Transformation
at
Citi
1 work email found
@citigroup.com
2 phones found area 919
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
SVP, Risk Transformation
Location
Tampa, Florida, United States
Company size
Who is Mark Mercer? Overview
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Quick answer
Mark Mercer is listed as SVP, Risk Transformation at Citi, a company with 196387 employees, based in Tampa, Florida, United States. AeroLeads shows a work email signal at citigroup.com, phone signal with area code 919, and a matched LinkedIn profile for Mark Mercer.
Mark Mercer previously worked as Enterprise Risk Manager at Servicemac, Llc and SVP, Enterprise Risk Management & Transformation at Citi. Mark Mercer holds B.A., History, International Studies from Southern Methodist University.
Company email context
Email format at Citi
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{first}.{last}@citigroup.com
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Profile bio
About Mark Mercer
I am an accomplished and solutions driven financial services leader, with a strong record of success in risk management and regulatory compliance. I began my career in medical device start-ups before pivoting to big banking and financial services. I’ve carried the entrepreneurial spirit and drive with me throughout my career and excelled at recruiting, building and empowering global teams to achieve great outcomes. My current focus is credit, market and liquidity risk management, leading a team providing oversight of the first line treasury and capital markets functions. My prior role in enterprise risk governance was cross functional and provided me with an opportunity work closely with risk and compliance teams in multiple areas. Specific strengths and competencies include:Market Risk – portfolio analytics, loss/default models, shock analysisOperational Risk - RCSA, risk issue identification, issues management, GRC applicationsThird Party Risk – Vendor management, audits, SOW, risk assessmentsCounterparty Risk – Credit risk, new approvals, performance evaluations, concentration/quality monitoringGovernance – Policy and procedure framework creation, enterprise workflow application implementation, executive committee administration, regulatory risk remediation Change Management – Project and Program Management, model implementation, Specialties and Keywords:Enterprise Risk Management | Operational Risk | Audit | Risk Appetite | Corporate Governance | Third-Party Risk | Regulatory Compliance | Controls | Stress Test Modeling | Data Analytics | Capital Modeling | Valuation | Acquisitions | Quantitative Analytics | Credit Risk Modeling | Financial Oversight | Program Management | Strategy | Consumer Finance | MBA
Listed skills include Business Planning, Strategic Planning, Financial Analysis, Business Development, and 22 others.
Current workplace
Mark Mercer's current company
Company context helps verify the profile and gives searchers a useful next step.
Citi
14 roles · 23 years
Mark Mercer work experience
A career timeline built from the work history available for this profile.
Enterprise Risk Manager
Current
Nov 2024 - Present
Svp, Enterprise Risk Management & Transformation
Recruited to help drive the risk transformation initiative to remediate Consent Order findings specific to the Enterprise-Wide Risk Management Program. Primary responsibilities centered on the Key Risk Indicator (KRI) strategy, required for OCC and FRB Sub-clause and Gap closure. Senior role within the KRI program, a key risk pillar integrated with Risk.
Dec 2022 - May 2024
Senior Manager, Credit, Market & Liquidity Risk Management
Charged with providing oversight to the firm’s business activities with respect to the measurement and mitigation of credit, market and liquidity risks. Specific focus given to activities performed by Lending, Servicing, Capital Markets and Treasury. Responsibilities include monitoring: Exposure to market movements and the firm’s processes to manage that.
Aug 2019 - Nov 2022
Senior Manager, Enterprise Risk
Charged with leading multiple enterprise risk mitigation projects for the largest independent mortgage servicing provider in the U.S. Responsible for all project planning, execution, resource allocation, change management and reporting- ensuring deliverables comply with Federal Regulator mandates within project schedule
Jun 2015 - Aug 2019
Consulting Project Manager
Responsible for all project planning, execution, resource allocation, change management and reporting- ensuring deliverables comply with Federal Regulator mandates within project schedule. Successfully completed two major enterprise risk remediation projects within Regulator mandated timelines.
Feb 2015 - Jun 2015
Senior Analytics Consultant
Responsible for developing and maintaining monthly reporting across 6 business units for the Investment Management Division of a Leading US Financial Services Client. Led a project to design, and maintain a database for the Mortgage Servicing Division. Implemented tighter reporting protocols, enabling Leadership to pinpoint Quality issues, increase.
Oct 2014 - Feb 2015
Senior Finance Analyst
Responsible for mentoring and training junior associates, collaborating with Senior managers and IT to define key performance metrics and provide continuous quality improvement for the Investment Management arm of a $157 billion U.S. financial services client
Jul 2012 - Sep 2014
Financial Consultant
Recruited to perform monthly and quarterly corporate accounting and taxes for a locally headquartered CPA Firm.
Jan 2012 - May 2013
Principal, Financial Analyst
Mercer Holdings, Llc
Real Estate Investment
2009 - 2012
~3 yrs
Senior Analyst
Charged with servicing the Global Investment Bank’s hedge fund clients with assets from $500 million
Mar 2006 - Nov 2008
Financial Consultant
Recruited to provide financial and strategic direction to small and emerging retail, restaurant and consultancy businesses at the CEO, CFO and Owner level
2005 - 2005
Director Of Operations
Chosen to grow revenues, increase transparency of financial operations, raise working capital and reinvent the branding strategy for this medical start-up company
2004 - 2005
~1 yr
Account Executive
Recruited to sell POC diagnostics and blood analyzers to physicians and healthcare professionals in the Illinois territory.
2003 - 2003
Team & coworkers
Colleagues at Citi
Other employees you can reach at citigroup.com. View company contacts for 196387 employees →
CM
Caolan Mcbride
Colleague at CitiBelfast, Northern Ireland, United Kingdom, United Kingdom
View →
AT
Andy Tan
Colleague at CitiTaipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
BT
Bamidele T.
Colleague at CitiBudapest, Budapest, Hungary, Hungary
View →
BA
Bill Armistead
Colleague at CitiArlington, Texas, United States, United States
View →
LV
Lynda Valenzuela
Colleague at CitiNew York, New York, United States, United States
View →
DF
Del Fore
Colleague at CitiUnited States, United States
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EL
Elaine Lai
Colleague at CitiLondon, England, United Kingdom, United Kingdom
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AM
Ana María Riaño Arteaga
Colleague at CitiBogota, D.C., Capital District, Colombia, Colombia
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RP
Ron Pierce
Colleague at CitiBoise Metropolitan Area, United States
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VP
Vidya Prasad
Colleague at CitiMachhlishahr, Uttar Pradesh, India, India
View →
Caolan Mcbride
Colleague at CitiBelfast, Northern Ireland, United Kingdom, United Kingdom
View →
AT
Andy Tan
Colleague at CitiTaipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
BT
Bamidele T.
Colleague at CitiBudapest, Budapest, Hungary, Hungary
View →
BA
Bill Armistead
Colleague at CitiArlington, Texas, United States, United States
View →
LV
Lynda Valenzuela
Colleague at CitiNew York, New York, United States, United States
View →
DF
Del Fore
Colleague at CitiUnited States, United States
View →
EL
Elaine Lai
Colleague at CitiLondon, England, United Kingdom, United Kingdom
View →
AM
Ana María Riaño Arteaga
Colleague at CitiBogota, D.C., Capital District, Colombia, Colombia
View →
RP
Ron Pierce
Colleague at CitiBoise Metropolitan Area, United States
View →
VP
Vidya Prasad
Colleague at CitiMachhlishahr, Uttar Pradesh, India, India
View →
3 education records
Mark Mercer education
B.A., History, International Studies
Southern Methodist University
Master, Business Administration; Finance
Washington University In St. Louis
Education record
Whitfield School
FAQ
Frequently asked questions about Mark Mercer
Quick answers generated from the profile data available on this page.
What company does Mark Mercer work for?
Mark Mercer works for Citi.
What is Mark Mercer's role at Citi?
Mark Mercer is listed as SVP, Risk Transformation at Citi.
What is Mark Mercer's email address?
AeroLeads has found 1 work email signal at @citigroup.com for Mark Mercer at Citi.
What is Mark Mercer's phone number?
AeroLeads has found 2 phone signal(s) with area code 919 for Mark Mercer at Citi.
Where is Mark Mercer based?
Mark Mercer is based in Tampa, Florida, United States while working with Citi.
What companies has Mark Mercer worked for?
Mark Mercer has worked for Citi, Servicemac, Llc, Phh Mortgage, Ocwen Financial Corporation - Us, and Hcl Technologies.
Who are Mark Mercer's colleagues at Citi?
Mark Mercer's colleagues at Citi include Caolan Mcbride, Andy Tan, Bamidele T., Bill Armistead, and Lynda Valenzuela.
How can I contact Mark Mercer?
You can use AeroLeads to view verified contact signals for Mark Mercer at Citi, including work email, phone, and LinkedIn data when available.
What schools did Mark Mercer attend?
Mark Mercer holds B.A., History, International Studies from Southern Methodist University.
What skills is Mark Mercer known for?
Mark Mercer is listed with skills including Business Planning, Strategic Planning, Financial Analysis, Business Development, Medical Devices, Valuation, Private Equity, and Cross Functional Team Leadership.
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