As the Business Operations Lead for Anytime Fitness, I’m focused on driving excellence across 20 club locations, directly managing over 100 team members. I lead initiatives in sales and marketing, ensuring seamless execution and reporting to foster growth year over year. My role has expanded to encompass strategic oversight of new club builds, site enhancements, and high-impact operational improvements, alongside ongoing support and development for our club managers.My approach is… Show more As the Business Operations Lead for Anytime Fitness, I’m focused on driving excellence across 20 club locations, directly managing over 100 team members. I lead initiatives in sales and marketing, ensuring seamless execution and reporting to foster growth year over year. My role has expanded to encompass strategic oversight of new club builds, site enhancements, and high-impact operational improvements, alongside ongoing support and development for our club managers.My approach is rooted in collaborative leadership, empowering my team to reach their full potential and maintain a high-energy, member-focused atmosphere across all locations. I emphasize a culture of accountability and growth, where each staff member feels supported, respected, and inspired to contribute to the club's success.With a strong foundation in operational strategy, my work combines hands-on management with a vision for scaling our footprint and refining member experience. I keep a pulse on industry trends and best practices, using this insight to steer innovative solutions that drive efficiency, boost engagement, and solidify Anytime Fitness as a premier fitness brand. Show less

As the Operations Manager for Anytime Fitness Australia, I am responsible for overseeing the smooth operation of multiple fitness clubs. My role involves leading sales and marketing planning, execution, and reporting to drive year-on-year improvement in performance. Additionally, I design and open new sites, manage equipment maintenance, purchasing, and selling, and support club managers with training and growth management.Central to my role is team building, leadership, and… Show more As the Operations Manager for Anytime Fitness Australia, I am responsible for overseeing the smooth operation of multiple fitness clubs. My role involves leading sales and marketing planning, execution, and reporting to drive year-on-year improvement in performance. Additionally, I design and open new sites, manage equipment maintenance, purchasing, and selling, and support club managers with training and growth management.Central to my role is team building, leadership, and empowerment. I work closely with staff to foster a collaborative culture that motivates and supports them in achieving their goals. I believe in cultivating a positive and results-driven environment where everyone feels valued and respected.My experience in the fitness industry has equipped me with the skills and expertise to design and implement effective operational strategies that enhance performance, drive growth, and optimize revenue. I remain up-to-date on industry trends and emerging best practices, which enables me to identify opportunities for improvement and innovation.Overall, I am a passionate, driven, and results-oriented professional with a proven track record of success in operations management. I thrive in fast-paced environments and enjoy taking on new challenges, and I remain committed to ensuring Anytime Fitness Australia remains a leading fitness brand in the region. Show less

As the Director of Strategic Projects at JVC Group, I lead key initiatives that drive operational excellence, enhance club experiences, and ensure brand impact across multiple fronts. I am deeply involved in all aspects of new club builds, club refreshes, and strategic marketing initiatives to create engaging, high-quality environments that deliver on our members' expectations and our brand’s promise.Club Builds & Refreshes: I oversee the end-to-end process for both new and refresh club… Show more As the Director of Strategic Projects at JVC Group, I lead key initiatives that drive operational excellence, enhance club experiences, and ensure brand impact across multiple fronts. I am deeply involved in all aspects of new club builds, club refreshes, and strategic marketing initiatives to create engaging, high-quality environments that deliver on our members' expectations and our brand’s promise.Club Builds & Refreshes: I oversee the end-to-end process for both new and refresh club projects, from layout design and equipment planning to seamless execution, ensuring each project aligns with our quality and branding standards.Marketing Strategy & Execution: I lead targeted pre-sales activities and data-driven marketing campaigns to maximize visibility, drive engagement, and build brand affinity. Working closely with stakeholders, I align marketing strategies with broader business objectives, ensuring effective and measurable results.Digital & Strategic Partnerships: Building strong relationships with digital partners, I enhance our club offerings, ensuring our digital assets reflect brand consistency and resonate with our audience.Data Analysis & Insight: By providing insights on key performance metrics and analyzing data, I support informed decision-making for the Operations and Business Development teams, creating actionable reports that drive growth and operational efficiency.Member Experience: Always member-focused, I collaborate with teams to identify opportunities for facility enhancements that improve both member experience and operational efficiency.I'm dedicated to crafting standout club experiences, elevating team performance, and driving JVC Group’s projects with a practical, results-oriented focus that aligns with our standards of excellence. Let’s connect to explore how we can build impactful, strategic initiatives that enhance the fitness journey and support growth in meaningful ways! Show less

As the Chief Operations Officer for JVC Group, I oversee the seamless operation of our 16 Anytime Fitness locations. My responsibilities include leading sales and marketing initiatives, managing equipment, and designing new and refreshed sites. I oversee our digital and sales teams to enhance member engagement and drive revenue growth.I am dedicated to fostering a collaborative and empowering culture, supporting club managers with training and growth. With extensive experience in the… Show more As the Chief Operations Officer for JVC Group, I oversee the seamless operation of our 16 Anytime Fitness locations. My responsibilities include leading sales and marketing initiatives, managing equipment, and designing new and refreshed sites. I oversee our digital and sales teams to enhance member engagement and drive revenue growth.I am dedicated to fostering a collaborative and empowering culture, supporting club managers with training and growth. With extensive experience in the fitness industry, I implement effective operational strategies, stay updated on industry trends, and continuously seek opportunities for innovation. I am continuously building strong relationships in the industry to ensure strong business outcomes.Passionate and results-oriented, I am committed to ensuring that JVC Group remains a leader in the fitness industry. Show less

I empower over 70 franchised fitness clubs across South East Queensland as an advisor at the Brisbane Marketing Group (BMG). With a focus on innovative marketing strategies, I drive member acquisition, engagement, and retention. By leveraging industry insights and fostering collaboration among franchisees, I create unified marketing approaches that deliver measurable results. My role involves crafting comprehensive marketing plans, optimizing digital marketing efforts, and overseeing content… Show more I empower over 70 franchised fitness clubs across South East Queensland as an advisor at the Brisbane Marketing Group (BMG). With a focus on innovative marketing strategies, I drive member acquisition, engagement, and retention. By leveraging industry insights and fostering collaboration among franchisees, I create unified marketing approaches that deliver measurable results. My role involves crafting comprehensive marketing plans, optimizing digital marketing efforts, and overseeing content creation. I design programs and promotions to foster community, loyalty, and long-term member retention. I'm dedicated to helping fitness clubs thrive by empowering each franchise to reach its full potential and deliver exceptional value to its members. Let's connect and explore opportunities for collaboration! Show less

As a Regional Performance Coach for Anytime Fitness Australia in the NSW/ACT region, I am responsible for managing the business performance of 240 franchise locations. I work closely with franchisees to identify areas for improvement and provide guidance to help them grow their businesses in a way that benefits the parent franchisor.One of my key accomplishments in this role has been the creation of several new performance and analysis management tools. These tools are now used… Show more As a Regional Performance Coach for Anytime Fitness Australia in the NSW/ACT region, I am responsible for managing the business performance of 240 franchise locations. I work closely with franchisees to identify areas for improvement and provide guidance to help them grow their businesses in a way that benefits the parent franchisor.One of my key accomplishments in this role has been the creation of several new performance and analysis management tools. These tools are now used nationally across over 540 Anytime Fitness locations, helping to improve overall business performance and drive growth.With a strong background in performance coaching and business development, I am passionate about helping franchisees achieve their goals and maximize their potential. I am committed to staying up-to-date on industry trends and best practices, and I bring a collaborative approach to my work that fosters strong relationships with franchisees and other stakeholders.Overall, I am a results-driven professional with a proven track record of success in franchise management and business coaching. I thrive on challenges and am always looking for new ways to help Anytime Fitness Australia achieve its strategic objectives. Show less

As the National Performance Coach for Orange Theory Australia, I was entrusted with overseeing the business performance of 17 franchise locations. My primary focus was on collaborating with franchisees to identify areas for improvement and provide them with guidance to drive business growth while ensuring alignment with the parent franchisor's objectives.Drawing on my experience in working with emerging brands, I have introduced innovative challenges and competitions that have fueled… Show more As the National Performance Coach for Orange Theory Australia, I was entrusted with overseeing the business performance of 17 franchise locations. My primary focus was on collaborating with franchisees to identify areas for improvement and provide them with guidance to drive business growth while ensuring alignment with the parent franchisor's objectives.Drawing on my experience in working with emerging brands, I have introduced innovative challenges and competitions that have fueled year-on-year membership growth. Additionally, I have implemented a national sales program that has delivered remarkable results, boosting revenue across all locations.With a strong background in performance coaching and business development, I am passionate about helping franchisees optimize their potential and achieve their targets. I stay attuned to industry trends and best practices, and my approach emphasizes collaboration and nurturing strong relationships with all stakeholders.My results-driven approach, honed through years of experience in franchise management and business coaching, is aimed at supporting Orange Theory Australia in realizing its strategic goals. I thrived on new challenges, and I remained focused on delivering exceptional outcomes and value to all stakeholders. Show less

• Managing the end to end sales and estimating process, including contracting and profit review, of all company jobs up to $2 million• Preparing sales estimates for tenders, consulting with a range of different business departments, managing risk assessments as well as ensuring all aspects adhere to strict timeframes and deadlines.• Coordinating efficient handover of projects from the sales team to operations teams whilst maintaining strong communication with the client to ensure utmost… Show more • Managing the end to end sales and estimating process, including contracting and profit review, of all company jobs up to $2 million• Preparing sales estimates for tenders, consulting with a range of different business departments, managing risk assessments as well as ensuring all aspects adhere to strict timeframes and deadlines.• Coordinating efficient handover of projects from the sales team to operations teams whilst maintaining strong communication with the client to ensure utmost customer satisfaction and smooth transition and completion of each individual product/sporting facility.• Liaising with all key stakeholders to resolve issues promptly to ensure cost effectiveness and maximum profit margin of all jobs.• Monitoring sporting and construction industry and have an understanding of current market process’ and cost trends. Show less

• Short term fixed contract• Assisting the End-to-End recruitment in a high volume national recruitment team.• Experience with Recruitment tools Workday, Xref, turbo recruit. Previous use of Taleo.• Knowledge and experience of proofing, posting and tracking job requisition on job boards, resume screening, phone screening, diary management, reference checking, position offering, contract generating and on boarding• Daily use of Gmail, Google docs and Trello to support a team of 9… Show more • Short term fixed contract• Assisting the End-to-End recruitment in a high volume national recruitment team.• Experience with Recruitment tools Workday, Xref, turbo recruit. Previous use of Taleo.• Knowledge and experience of proofing, posting and tracking job requisition on job boards, resume screening, phone screening, diary management, reference checking, position offering, contract generating and on boarding• Daily use of Gmail, Google docs and Trello to support a team of 9 recruiters placed nationally in several sites. Show less

• Developing leadership styles to drive performance and nurture staff growth across 4 separate properties including coaching of General Managers to better their personal business.• Delivering results through a transition of change with new company owners.• Developing a 5* value proposition and driving results to increase both employee and customer satisfaction rates to ensure retention.• Understanding and implementing a flexible leadership style to suit multiple cultures and full… Show more • Developing leadership styles to drive performance and nurture staff growth across 4 separate properties including coaching of General Managers to better their personal business.• Delivering results through a transition of change with new company owners.• Developing a 5* value proposition and driving results to increase both employee and customer satisfaction rates to ensure retention.• Understanding and implementing a flexible leadership style to suit multiple cultures and full knowledge of local immigration laws to best deliver service and performance levels.• Continued growth and development of personal and professional skills developed in previous roles and additional external education of Certified Master Coach. • Taking greater ownership of marketing and advertising to increase new joiner yield and flow of inbound acquisition. Show less

• Achievement of two of my clubs being within the top three clubs nationally for the annual Fitness First employee engagement survey across 70 sites. • Managing the overall operations of multi-departmental gyms including Front Office, Sales, Personal Training (Franchised and employee), Group Exercise, Swim School and Crèche.• Accommodating customer relations for 9000 visitors per week.• Taking accountability for the execution of Fitness First brand/image standards and strategy… Show more • Achievement of two of my clubs being within the top three clubs nationally for the annual Fitness First employee engagement survey across 70 sites. • Managing the overall operations of multi-departmental gyms including Front Office, Sales, Personal Training (Franchised and employee), Group Exercise, Swim School and Crèche.• Accommodating customer relations for 9000 visitors per week.• Taking accountability for the execution of Fitness First brand/image standards and strategy within the club at all times, including personal and club staff presentation and 30 Franchise trainers.• Maintaining the safety and condition of the clubs facilities and equipment at all times, ensuring compliance and quality standards are consistent with brand and image guidelines.• Being accountable for delivering yearly EBITDA of over $2 Million, year on year net member growth and exceeding target by $160K.• Creating a high performance staff culture that delivers excellence in work, professionalism, maturity and personal standards at all times whilst still developing, growing and promoting internal staff.• Creating and maintaining strong, collaborative relationships with other club managers and senior figures to ensure best practice on all projects. Show less

• Create a club based value proposition that increases the visitation frequency of members and overall retention.• Support the execution of Fitness First brand/image standards and strategy within the club at all times, including personal and club staff presentation.• Build a club staff culture that emphasises and focuses on a quality member experience and visitations through first class member service levels and standards.• Develop an integrated staff approach to member experience… Show more • Create a club based value proposition that increases the visitation frequency of members and overall retention.• Support the execution of Fitness First brand/image standards and strategy within the club at all times, including personal and club staff presentation.• Build a club staff culture that emphasises and focuses on a quality member experience and visitations through first class member service levels and standards.• Develop an integrated staff approach to member experience, retention and member integration within your club• Build a quality team by attracting and recruiting competent staff who share the same behaviours and values of Fitness First. • Oversee the day to day operations of the club, ensuring club marketing/signage and personal presentation is in line with FFA brand standards.• Be accountable for delivering monthly EBITDA and year on year net member growth • Support the Club Manager in executing a club based business plan to achieve overall company and club targets in line with overall business strategy.• Assist in managing all payroll costs (wages and salaries), ensuring total expenditure does not exceed club budgets.• Support the Club Manager in ensuring compliance with audit standards as per the FFA audit requirements. Show less

A premium 4.5 star Sydney hotel offering 525 rooms of accommodation right in the heart of Darling Harbour with stunning views overlooking Sydney’s famous Darling Harbour and the Sydney City Skyline.•Manage the Front Office and customer experience Departments of a 525 room hotel.•Rostering of a combination of 50 Casual/FTE staff for a 24 hour business and identifying key need periods to help with staffing efficiencies and guest satisfaction.•Ordering, Budgeting and forecasting to… Show more A premium 4.5 star Sydney hotel offering 525 rooms of accommodation right in the heart of Darling Harbour with stunning views overlooking Sydney’s famous Darling Harbour and the Sydney City Skyline.•Manage the Front Office and customer experience Departments of a 525 room hotel.•Rostering of a combination of 50 Casual/FTE staff for a 24 hour business and identifying key need periods to help with staffing efficiencies and guest satisfaction.•Ordering, Budgeting and forecasting to keep in line with hotel requirements while generating a substantial projected profit year on year.•Working with operational department heads to ensure optimal experiences for all guests in hotels.•Continually updating policies and procedures to ensure they meet the needs of the business.•Guest service management to ensure all challenges are identified, processed and resolved for an optimal outcome for all key stakeholders.•Continual Training of all staff to grow their careers and welcome new high will staff into the hospitality industry. Show less

Ibis Sydney Darling Harbour is in the heart of the tourist district of Sydney, with many of the 256 hotel rooms offering spectacular views of Darling Harbour and the city. •Manage the Housekeeping and Front Office Departments of a 256 room hotel.•Rostering of 40 staff from both an internal and contract background for a 24 hour business and identifying key need periods to help with staffing efficiencies and guest satisfaction.•Ordering, Budgeting and forecasting to keep in line… Show more Ibis Sydney Darling Harbour is in the heart of the tourist district of Sydney, with many of the 256 hotel rooms offering spectacular views of Darling Harbour and the city. •Manage the Housekeeping and Front Office Departments of a 256 room hotel.•Rostering of 40 staff from both an internal and contract background for a 24 hour business and identifying key need periods to help with staffing efficiencies and guest satisfaction.•Ordering, Budgeting and forecasting to keep in line with hotel requirements while generating a substantial projected profit year on year.•Working with department heads to ensure optimal experiences for all guests in hotels.•Continually updating policies and procedures to ensure they meet the needs of the business.•Guest service management to ensure all challenges are identified, processed and resolved for an optimal outcome for all key stakeholders. Show less

Centrally located, Mercure Sydney is the perfect place from which to explore major Sydney attractions, making it the ideal hotel for guests travelling for either business or leisure. All 517 modern contemporary rooms features modern splashes of colour toreflect the vibrant Sydney backdrop. Be tantalized by the new modern Four Elements Restaurant & Bar, Eve's Place Bistro & Bar, or make use of the indoor swimming pool, gymnasium and sauna located on the rooftop.• Help construct an… Show more Centrally located, Mercure Sydney is the perfect place from which to explore major Sydney attractions, making it the ideal hotel for guests travelling for either business or leisure. All 517 modern contemporary rooms features modern splashes of colour toreflect the vibrant Sydney backdrop. Be tantalized by the new modern Four Elements Restaurant & Bar, Eve's Place Bistro & Bar, or make use of the indoor swimming pool, gymnasium and sauna located on the rooftop.• Help construct an organised unit to operate through a 517 room 4 star hotel.• Ensure the hotel of 517 rooms, 1 restaurant, 1 dinning outlet, 2 bars, fitness centre, 9 conference rooms and an external housekeeping team operates above the expected limits in the absence of the General Manager.• Help construct rosters to a budget an operation needs as well as being actively involved in the Human Resource Management of the teams.• Be a leader in rolling out new initiatives to the hotel as well as creating new operating policies and procedures.• Owning customer complaints both face to face and through the use of alternate mediums.• Reporting directly to the General Manager on monthly targets and leasing with Department Heads to ensure their target are met. Show less

The Menzies Sydney Hotel boasts 446 spacious accommodation rooms and suites, 14 flexible conference rooms and an array of dining experiences including two restaurants, two cafes and four bars. Also on offer to guests are an indoor heated swimming pool, spa, sauna, gymnasium, on-site newsagent, internet centre and 24 hour room service.• Organising the continued smooth operation of the hotel in the absence of the General Manager.• Looking after a newsagent, cafe bar, 2 restaurants, a… Show more The Menzies Sydney Hotel boasts 446 spacious accommodation rooms and suites, 14 flexible conference rooms and an array of dining experiences including two restaurants, two cafes and four bars. Also on offer to guests are an indoor heated swimming pool, spa, sauna, gymnasium, on-site newsagent, internet centre and 24 hour room service.• Organising the continued smooth operation of the hotel in the absence of the General Manager.• Looking after a newsagent, cafe bar, 2 restaurants, a bar and fitness centre as well as the front desk reception team.• Keeping an overview of staffing levels and issues as well as liaising with Human Resources and all departments to ensure a high level of service to all consumers.• Constantly striving to obtain premium revenue for the company and being in charge of a range of projects reporting directly to the General Manager.• Keeping track of personal projects and meeting national deadlines. Show less

• Working together with a large team to ensure a professional point of sale with guests and ensuring an above expectation arrival and departure for all clients.• Being responsible for a large cash float during shifts and accomplishing set task with accordance to deadlines every shift.• Dealing with all issues of guests and contributing to smooth conflict resolution, again ensuring the guest has a stay in the hotel that is above expectation.• Assisting with group movement as it… Show more • Working together with a large team to ensure a professional point of sale with guests and ensuring an above expectation arrival and departure for all clients.• Being responsible for a large cash float during shifts and accomplishing set task with accordance to deadlines every shift.• Dealing with all issues of guests and contributing to smooth conflict resolution, again ensuring the guest has a stay in the hotel that is above expectation.• Assisting with group movement as it affects the hotel. Show less

• Working with a multicultural front desk team on a busy reception completing check-in presentations and check outs as well as helping with the general operations of the hotel.• Gathering a strong understanding of the Office System “magic” and dealing with Guests difficulties.• Working efficiently with English groups and understanding their needs to exceed expectations. Duties included greeting and transporting large groups from airports as well as liaising with group leaders and… Show more • Working with a multicultural front desk team on a busy reception completing check-in presentations and check outs as well as helping with the general operations of the hotel.• Gathering a strong understanding of the Office System “magic” and dealing with Guests difficulties.• Working efficiently with English groups and understanding their needs to exceed expectations. Duties included greeting and transporting large groups from airports as well as liaising with group leaders and creating options both within and outside the resort to keep all guests happy and excited. Show less

• Encouraging and train Guests the art of aerial trapeze as well as performing static trapeze acts indoor for professional shows.• Working with a close team on trust and performance. General maintenance of trapeze rig and continuously pushing the members of the team during training to better performances.

• Continuously being involved in all aspects, including logistics, open and closure and point of sale, of bar operations as involved with the day to day operation of an Island Bar.• Conducting day time activities and meal times for children in a day care atmosphere.• All aspects of stock control, sales floor and register as it relates to point of sale within a boutique store.• Organising and facilitating activities for guests and teaching all sporting activities of Club Med… Show more • Continuously being involved in all aspects, including logistics, open and closure and point of sale, of bar operations as involved with the day to day operation of an Island Bar.• Conducting day time activities and meal times for children in a day care atmosphere.• All aspects of stock control, sales floor and register as it relates to point of sale within a boutique store.• Organising and facilitating activities for guests and teaching all sporting activities of Club Med (Sailing, Wind Surfing, Archery, Circus School, Golf, Tennis, Archery, Life Guarding and Fitness) on instructors’ days off.• Working with a technical team to create an ambience throughout the hotel and nightly creating a cabaret show with the help of all the hotel staff. Responsible for work programs/schedules and team cohesion. Show less