Mark Micallef Email & Phone Number

Traralgon, VIC, AU

Morwell, Victoria, AU

Lead a multidisciplinary team consisting of Infrastructure Administrator, Network Administrator, and Database and Application Administrator, to ensure that end users have suitable technical resources, applications and support to achieve their objectives effectively.

Morwell, Victoria, AU

Responsible for evolving IT service delivery with a customer-centric focus, ensuring alignment with organisational growth through strategic service planning. Led and supported a team of IT specialists, fostering their development to enhance overall service capability.

Morwell, Victoria, AU

Lead a multidisciplinary team consisting of Infrastructure Administrator, Network Administrator, Database and Application Administrator, and Full Stack Developer, to ensure that end users have suitable technical resources, applications and support to achieve their objectives effectively.

Morwell, Victoria, AU

Responsible for database administration for the entire SQL environment. Performed installations/upgrades, backups, configurations, security configurations, performance tuning, and maintenance with outstanding troubleshooting capabilities.

Warragul, Victoria, AU

Transformed the Warragul hospital’s Microsoft SQL Server database infrastructure into a reliable, cost-effective and best-practice environment.Participated in the design, creation, implementation and maintenance of a data warehouse that has significantly improved reporting capabilities, as well as provide valuable indirect cost-savings.Worked within a.

AU

Following an intensive team restructure I was promoted to Senior Technical Officer. I was immediately tasked with addressing an Internet issue that had plagued the Shire for the previous twelve months with regular service disruptions. I successfully found and resolved the root cause of this issue and systematically implemented all identified improvements.

AU

Provided first- and second-level support across all levels of Council (200+ users), constantly using and maintaining an ITIL compliant system. Corporate business systems used included HP TRIM, HPE Content Manager, Pathway, IntraMaps and Conquest. During a team restructure, I quickly adapted to the change and was the sole support for Council for an extended.

Moe, VIC, AU

As the organisation's in-house IT expert, this role presented a great opportunity to build upon and improve multiple facets of their IT infrastructure and operations. I joined during a challenging period for the company, as Safetech had just commenced a merger with Tieman Industries.Following the merger, new staff located in multiple states needed to be.

Traralgon, Vic, AU

Constantly prioritised and resolved incidents in a highly active environment and ensured continuous operations of the hospital's ICT infrastructure. I quickly learnt several business systems, including EDIS, i.PM, Imprivata OneSign, CMI and iPharmacy, and liased with vendors.I strictly followed change control processes to upgrade the Intranet Content.

Burnley, Victoria, AU

Identified improvement opportunities, collaborated with stakeholders and developed applications to improve processes and efficiencies. One such application, VB.NET with Crystal Reports, produced user-defined reports showing product quality information that were sent to the customer, significantly improving response times. Other reports generated were.

Burnley, Victoria, AU

Responsible for the continuous operation and improvement of the ABB MES, a production planning and tracking, and quality management system critical to operations. Actively partook in knowledge sharing, training and assisting team members. I developed VB.NET applications that utilised real-time data from the DCS to automate accurate data entry into the.

Raleigh, North Carolina, US

Broad range of software development projects from database systems to new websites. I gathered, discussed and documented requirements with clients. Projects were managed through to completion, with a strong focus on customer satisfaction. Various tools and languages were used including SQL Server, Visual Studio, VBA, VB, HTML, ASP, XML, JavaScript and.

Sydney, NSW, AU

Vacation work. Processed an allocated number of documents / transactions, liaising with other ASIC work areas when required.

Bachelor Of Computing, System Development

Bachelor Of Science (B.Sc.), Applied Chemistry