I’m an experienced Cloud Operations Manager with a demonstrated history of working in information technology, for the contact centre, public safety, public sector and financial services industries.Skilled in Microsoft Azure to architect expert level, Voice Recording & Analytics products, Troubleshooting, and Telecommunications.My focus has been on adopting Azure technologies to elevate our cloud offering, infrastructure and services to our clients. With a strong proficiency in Azure portal, cost management and analysis.I have built and guided our team to ensure optimal performance and security of our cloud environments. These efforts have significantly enhanced system reliability, reduced costs, and streamlined processes.Collaborating closely with cross-functional teams, I have successfully managed complex projects that underscore our commitment to innovation and excellence in the tech landscape.My role is underpinned by a dedication to driving technological advancements and achieving operational excellence in cloud services.