Mark Milton Email & Phone Number

Became the key data & systems SME within the newly formed Data Governance team in understanding and navigating the complex data environment within the FCA. Forming close working relationships with the Data owners and Data Stewards to ensure that the right datasets are being worked on.Key business resource in the project to deploy the Informatica tooling (IDQ & EDC) into the FCA. Identified all gaps between tooling functionality and expected BAU operations and worked with the solution architects to plug them.Developed and laid the groundwork for the central FCA DQ issues log, engaging with senior stakeholders in identifying and prioritising all the legacy issues identified and on strategies for forward monitoring.Assessing data availability, collate & manipulate data using Excel, Tableau, Alteryx, Informatica Data Quality (IDQ) and a Data Discovery tool (EDC), analysing DQ trends in FCA data involving multiple streams of data, development of DQ dashboards and highlighting any inconsistencies for deeper analysis and verification by Data Stewards and remediation.Assisting in maintaining FCA data quality, highlight data quality issues and perform follow up actions including liaising with employees and initiating any DQ issue remediation or root cause fixes pathways.Ensure that regulatory and firm data stored in the Datalake is accurate, quality checked & liaising with internal and external stakeholders to improve or correct records on the system.Support data quality audits, data cleansing, validation exercises and reports.Support identification of data quality initiatives to resolve ongoing FCA data quality issues.

Business analysis on projects using Agile development techniques to progress change requests from external customers against Tieto’s flagship products. Estimating and proposal writing for the bespoke changes and pitching to clients when required. Working with the pre-sales and account management teams to respond to briefs from prospective and existing clients. Working with inhouse consultants and developers to specify business requirements and viable solutions.Mortgage Online project:• Business analysis and functional specification for new application to provide a sales interface for Consumer/Brokerage Mortgage/Insurance channels for Tieto’s flagship product. Managed the relationships with the external partner and customers for development.• Lead BA covering the web services specification for the integration of Tieto’s flagship product into the new Mortgage ONLINE product. Managed the development team for the integration components and used a mixture of waterfall and agile methodologies to create the work packages, monitor progress and to ensure quality and timely deliverables. • Managed the load performance testing through from organizing the test environment build, specifying the test scenarios and accepted QA targets, designing the JMeter test scripts, Identifying and analyzing the test results for performance hotspots.• Partnering with the Managed Services organization to establish technical architecture & requirements for managed services proposals to host & manage the systems of external customers.Mortgage & Savings Suite’s ACTIVATE product:• Business analysis and functional specification for new bespoke functionality on Tieto’s flagship products to various tier1 banks & building societies to generate ongoing revenue.

Setting up and taking full responsibility for the delivery of prince2 projects working with large teams. Responsible for running projects (anywhere from 2 to 5 at a time) with their own profit and loss, planning and delivering web based solutions to a high standard on time and on budget, mostly to aggressive deadlines. Using PRINCE2 techniques and the use of Waterfall, RUP and Agile software development processes. Managed the offshored development team for the 2006 and 2007 projects. Became SME for BI solutions and developing reports & dashboards for mgmnt up to VP level. • POWERVISION – Lead BA for business analysis, functional specification and development of a new Data Warehouse to store & link information of global Procurement, Contracting, MDM and Financial activity within Nortel. • POWERVISION –Providing automated Crystal Reports/BOXIR2 reporting capability to provide standard and adhoc reports, performance scorecards and dashboards for the Supply Chain Management and Finance organizations. • PROJECT_ONLINE – A web transactional application to manage, analyse and report on various Cost Reduction initiatives and programmes in Nortel. Captured product based and services based supplier negotiation savings, Product redesign savings and Business Process improvement savings.• KPI-ONLINE – A web transactional application to manage, analyse and report on the network of global 3rd Party installers and the customer feedback on those installers as part of the Customer Care process.• SMILE-ONLINE - A web transactional application to manage and report on specific procurement activities that require SOX control and authorisation.• Business Card e-Commerce project – An e-Commerce application to enable European based employees to place orders for business cards with local printers.• Mobile Phone e-Commerce project - An e-Commerce application to enable European based employees to place orders for mobile phones and accessories for business use.

Primary Responsibilities: Client liaison, Project Management using PRINCE2 methodology, Requirements planning, Business case preparation, solution design and proposal, solution development, implementation to the DEFRA Procurement and Contracting organizations.Contract Management website project• Contracted for the provision of a supplier contracts management tool for the DEFRA Procurement and Contracting departments to manage their supplier contracts from a single portal.

Client liaison, Requirements analysis using RUP, Business case preparation, solution design & proposal, solution development, implementation & level 3 application support to the Procurement, Contracting, Finance and Human Resourcing organizations and to external PwC-Business Process Outsourcing(BPO) Customers.• PowerVison Data Warehouse project - Business analysis and functional specification for new application to manage information of global Procurement, Contracting and Financial activity within BPO customers. Developed complex ETL interfaces between DW & external customer systems.• Established the suite of reporting metrics and dashboards for use with the new BPO organization built around Crystal Reports.

Collation and provision of ad-hoc and regular analysis of Contracting, Procurement and Financial spend on a global usage using Oracle SQL and BusinessObjects. Ad-hoc IT support and liaison between IT and Supply Management.• Contract Management Toolkit project - Business analysis, functional specification and development of a new application to manage the global supplier contracts.• Capture of Supplier Cost Reduction from EMEA Procurement and Contracting activities and producing standardized reporting for Senior Management to monitor yearly savings achieved against set targets. • Webmaster for the EMEA Supply Management website, providing ad-hoc intranet web application development.• Prime systems administrator for the introduction of an Oracle Forms based Negotiation tool into Europe.

• Creation of test procedures for other engineers to follow.• Full-system & sub-system fault diagnosis and resolving down to component level on power subsystems and computer/visual terminal systems.• Design, development & maintenance of functional & parametric test programs & rigs for Zhentel 810 ATE for simple to complex assembled circuit boards.• Design, development & maintenance of functional & parametric test programs & rigs for Schlumberger7730 ATE for simple to complex assembled circuit boards.• Design and development of complex assembled circuit board sub-system test & soak rigs.

Bsc, Computing With Business

Modules completed; 2006 Data, Computing and Information (Pass) 2006 Networked Living (Pass) 2007 Object-Orientated Programming with Java.

Btec Hnc, Electronics & Electrical Engineering

Tec, Microprocessors

Btec Diploma, Electronics & Electrical Engineering

Education record