With over a decade at PocketMaps, my expertise lies in fostering customer relations and spearheading below-the-line marketing strategies that enhance engagement and retention. My role as a managing member involves collaborating with a diverse clientele and delivering pocket-sized print maps that serve navigational purposes and act as powerful marketing tools.The mission is to create products that benefit businesses and are loved by users, a balance achieved through a combination of design excellence and strategic branding. At the core, it's about providing quality service that adheres to client needs and budget constraints, ensuring every map tells a story that resonates with its users.