Mark Morales

Mark Morales Email and Phone Number

Client Success Project Manager @ KEYLITIX
Leander, TX, US
Mark Morales's Location
Leander, Texas, United States, United States
About Mark Morales

Project and Product Management professional with 25+ years of experience in technology and financial services with a proven track record for successful delivery of initiatives from small agile projects to global, multi-year programs. Led a Product Team for 3+ years made up of 10+ team members responsible for financial service products across sales and e-commerce platforms supporting global capabilities and standardization. A positive, inclusive leader who enjoys coaching and developing team members to reach their maximum potential while delivering results aligned to strategic objectives. My Brand | My ValueI am a leader who emphasizes and exemplifies positive collaboration to get the best possible outcomes. I support maintaining a healthy work/life balance to get the maximum productivity of my team. I appreciate the individualism of each team member and the strength of community of the team.Core CompetenciesProject Management | Product Management | Leadership | Technology | Financial Services | Strategic Planning | Roadmap Planning | People Management | Talent Development | Mentor | Coach | Consultant | Effective Communication | Active Listening | Collaboration | Data Driven Decision Making | Critical Thinking | Problem Solving | Microsoft Suite | Azure Dev Ops

Mark Morales's Current Company Details
KEYLITIX

Keylitix

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Client Success Project Manager
Leander, TX, US
Mark Morales Work Experience Details
  • Keylitix
    Client Success Project Manager
    Keylitix
    Leander, Tx, Us
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  • Dell Technologies
    Senior Manager, Product Management
    Dell Technologies Oct 2019 - Sep 2023
    Round Rock, Texas, United States
    Managed a Product Team made up of Product Managers, Project Managers, and Quality Assurance (QA) Testers. The teams supported business initiatives, from strategic, transformational programs to run-the-business responsibilities as well as regulatory and compliance requirements.• Dell Financial Services President’s Award in Q3 2022 for leadership and successful delivery of financial services capabilities in Dell’s global order management expansion program. • Dell Rock Star recognition in 2020 and 2021 for exceeding management targets in Leadership, Culture, and eNPS scores.• Game Changer Awards in 2020 and 2022 for team leadership and program leadership.
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  • Dell Technologies
    Product Management Consultant
    Dell Technologies Oct 2016 - Oct 2019
    Round Rock, Texas, United States
    Team Lead and Product Manager for multi-year transformational initiatives including the successful implementation of Dell Sales Application (DSA), resulting in a 30% increase in sales efficiency.• Financial Services workstream lead for transformational program to replace Dell’s legacy sales and order management stack resulting in a reduction in order processing time and improved customer satisfaction ratings.• Financial Services workstream lead responsible for launch of Dell’s payment products in subscription billing platform generating $15M+ incremental revenue a year on Dell’s revolving payment products.• Recognized annually with the Dell Champions Award from 2015 to 2018 for outstanding contributions to organizational strategic objectives, cross functional collaboration, and project successes.
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  • Dell Technologies
    Product Management, Senior Advisor
    Dell Technologies Oct 2013 - Oct 2016
    Round Rock, Texas, United States
    Led cross-functional teams to successfully deliver transformational financing capabilities across segments and geographies, increasing financing revenue and margin.• Served as DFS Product Management lead for Dell Transformational programs, including New Dell Business Model (NDBM), Converged Order Management (COM), and Simplified Transactional Platform (STP), contributing to an improvement in operational efficiency and conversion.• Product Management (PdM) Team Lead as part of Digital Commerce team driving the successful launch of new product features and enhancements, increasing customer satisfaction ratings.• Recognized with Circle of Excellence award in FY2014, highlighting exceptional contributions to business success and achievement of organizational goals.
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  • Dell Technologies
    Project Management, Senior Advisor
    Dell Technologies Oct 2010 - Oct 2013
    Round Rock, Texas, United States
    Managed projects made up of cross functional teams to deliver financing capabilities based on business opportunities and regulatory requirements.• Successfully delivered several projects to meet regulatory compliance requirements for CARD Act, FACTA, Dodd-Frank, and Schumer disclosure requirements.
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  • Dell Technologies
    Marketing Programs, Senior Advisor
    Dell Technologies Jul 2006 - Oct 2010
    Round Rock, Texas, United States
    Program Manager for consumer financing fee income program - Credit Protection Program (CPP). Responsible for all aspects of program management, including vendor management, collaboration with legal, compliance, business controls, I/T, as well as online & direct mail marketing teams.• Grew CPP collected fees from $10M to $16M by developing an online, real-time enrollment capability.• Grew Op Inc from $4M to $10M while portfolio shrank 26% over same period.• Conducted RFP to select new Credit Monitoring vendor. Generated $615k of incremental Originations and increased OpInc 143% to $175k in the first 15 months.• Performance Excellence Award Q1 FY2009.
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  • Leander Isd
    Substitute Teacher
    Leander Isd 2002 - 2005
    Leander, Texas, United States
    Substitute teacher at middle school and high school levels.
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  • Dell Technologies
    Global Program Manager
    Dell Technologies Sep 1997 - Nov 2000
    Round Rock, Texas, United States
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  • Dell Technologies
    Strategic Account Manager
    Dell Technologies Jan 1995 - Sep 1997
    Round Rock, Texas, United States
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  • Dell Technologies
    Sales Representative I - Iv
    Dell Technologies Oct 1990 - Jan 1995
    Round Rock, Texas, United States
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Mark Morales Education Details

Frequently Asked Questions about Mark Morales

What company does Mark Morales work for?

Mark Morales works for Keylitix

What is Mark Morales's role at the current company?

Mark Morales's current role is Client Success Project Manager.

What schools did Mark Morales attend?

Mark Morales attended Southwestern University.

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