Mark Mraz, Mba, Certified Value Builder Advisor Email & Phone Number

My personal and professional mission is simply VALUE CREATION.With a vision of having a company that creates value for ourselves, our clients, and our community through business value creation for my clients.Helping business owners, design strategies to ensure their mission, passion, and values take priority over the daily grind of the business.Have you lost sight of the reason you began your business? Is it now bearing down on you with crushing force, keeping you from the freedom and independence of a better life?

Severna Park, Md, Us

I continue to support the American Public Power Association now with Beam Reach... same job, new company.

Columbia, Maryland, Us

Working for Energetics, onsite at American Public Power Association: Program Manager leading client's 3-year, $7.5M Department of Energy Cooperative Agreement with the objective of fostering and improving the culture and posture of cyber and physical resiliency and security at public power utilities. Support includes contractor/vendor management, stakeholder engagement, schedule and budget management, program communications, and overall program guidance and decision support.

Columbia, Maryland, Us

Led the IT team to identify and implement long-term internal and external project activities focused on process improvement and technology solutions. The efforts of the team have resulted in solutions for clients that maximize the efficiency and effectiveness of their operations and support the execution of their key initiatives and strategic goals. Key projects for both external clients and internal operational improvements include:>NIST, Standards Coordination Office: Development of customer outreach programs and a strategic technology roadmap to improve operations in alignment with Office priorities. The work I've produced for the Standards Coordination Office continues to deliver solutions for improved internal collaboration and the redesign and development of external websites, inclusive of a content management strategy and processes to ensure the value, timeliness, and relevance of online content to customers.> Energetics Incorporated: Delivered internal operational improvements and IT organization realignment generating savings and cost avoidance opportunities in excess of $450,000 annually. Developed and deployed improved project, communication, and collaboration tools across the enterprise. Led the negotiation and execution of multiple business partnerships to facilitate technology development/improvements, infrastructure stability, and re-badging of IT resources.> Qado-Energetics Services (QES): Managing the strategic partnership between Energetics and Qado Energy as QES Implementation Services, I am focused on cultivating client relationships; proposal, contract, and SOW development; and management of the project teams responsible for deploying and configuring Qado Energy’s GridUnity technology platform.

Las Vegas, Nv, Us

> Project Management: Develop regional project management office discipline and tools for the oversight of corporate directed programs, market driven initiatives, and internal IT projects. Guide the development of staff skills and competencies in project management – planning, resource allocation, issue/risk identification, and communications.> Gaming Compliance: Supervise activities of internal IT audit staff to ensure regulatory compliance and address findings. Set objectives for process improvement and automation within audit function driving scalable solution for Western Division centralization and standardization.> Operational Analytics: Implement data analytics methodology and reporting for operational and strategic decision making.> Operational Efficiency: Manage the implementation and operations of the Western Division Managed Print Services Program across eleven properties and two corporate office locations with projected savings of $12M over five year vendor partnership.> Organizational Strategy: Partner with divisional leadership to align technology infrastructure for the foundation of an enterprise shared services model.> Business Development: Deliver IT resources and oversight for the development of multiple Las Vegas venues and technology innovations to include Caesars Palace Octavious Tower, Margaritaville Casino, LINQ retail, dining, and entertainment district, Total Connect all-inclusive guest programs.

> Leading national process rationalization and standardization efforts within the FAA Operations Support Group (OSG) to develop consistency in process, policy, technology, and performance. Efforts include the documentation of current state, identification of gaps across and within Service Areas, development of recommendations and implementation plans to establish national standards for operational activities and measured improvement.> Performance manager to KM Systems Group (KMSG) Analysts. Conduct performance evaluations, manage training and development goals, and actively support the professional growth of analysts to establish a path for advancement within KMSG.> Project management office (PMO) support. Assist internal and client based PMO in the definition/format of project deliverables, tools, overall methodology, and team training.

Baltimore, Md, Us

> Supervised a team of training development and delivery professionals. Members' efforts supported enterprise initiatives to include the roll-out of new corporate credit cards and T&E/P-Card reimbursement processes, change management learning curriculum, project management tools and methodology based upon principles of Six Sigma, and implementation of new project management simulation boot camp. Group’s additional work included research, development, and operationalization to meet the specialized learning needs of external teams. Delivery responsibilities included administration and facilitation of course work covering business performance improvement learning topics.> Directed a team of project professionals in defining organization’s project execution competency model, individual assessment tool, and personal development planning process. Model encompasses leading practices in project management, change management, and problem solving.

> Worked with the Executive Director of the Office of Enterprise Policy and Project Management (OEPPM), consulted in areas related to OEPPM's ITIL program efforts of Change and Asset Management, the Commissioner's program for consolidation of the Kentucky Transportation Cabinet's (KYTC) IT department under the Commonwealth Office of Technology (COT), and the Service Management process challenges of the IT procurement function.> Provided consultative leadership to the Director of Change Management for the documentation of Standard Procedures, training materials, and AS-IS / TO-BE processes per ITIL best practices. Completed information delivered for presentation to, and approval by, COT-Commissioner.> Assisted in driving closure of stalled Asset Management project. Provided project closure support and technical documentation of Standard Procedures, training materials, and process documentation for presentation to, and approval by, COT-Commissioner.

Boston, Ma, Us

> Directed a team of off-shore resources in Mercury ITG workflow and form creation based upon functional user requirements, application availability and performance management, Mercury ITG upgrade project (v5.0 to v6.0), and day-to-day application support.> Represented GE Industrial Technology Service Group (ITSG) on GE Corporate's ITIL Council for the development of "One GE" process definitions pertaining to Incident, Problem, Change, and Configuration Management and Service Desk functions.> Lead definition and implementation of single, rationalized service request process utilizing ITIL Change Management best practices, along with product-line SME input, as framework for Global Infrastructure Services (GIS) Mid-Range and WAN access provisioning. Proposed organizational restructuring, defining roles and responsibilities for the creation of a service request team. Engaged leadership for the acceptance and adoption of recommendations.

Mba, Project Management

Bs, Telecommunications Management

Business