Mark Mucha Email & Phone Number

Wilmington, DE, US

Wilmington, Delaware, United States

• Developed a companywide Intake Process for technology enhancements
• Developed and manage customer remediation campaign Jira work flow
• Built and manage the campaign prioritization and execution calendar
• Developed and manage the campaign execution Jira work flow for Marketing, Collections, and Cobrand
• Issue management and resolution lead for Marketing Execution & Controls
• Draft job aids to ensure campaign execution work flow & controls are learned

Wilmington, Delaware, United States

Wilmington, Delaware, United States

Wilmington, DE

• Build multi-year Program Roadmaps with Business partner to ensure Program benefits are realized through appropriately planned and cadenced projects while leveraging communications to achieve buy-in and resource support.
• Program oversight for a suite of projects focused on improvement of internal processes and methodologies to ensure internal standards are met which facilitates the delivery of products as designed to internal and… Show.
• Program oversight for a suite of projects focused on improvement of internal processes and methodologies to ensure internal standards are met which facilitates the delivery of products as designed to internal and.
• Program Community of Practice Chapter Lead working with other site leads during the inaugural year to draft the Program Council Charter, define measurements of success and set goals to improve Program Management within.
• Develop processes and procedures to effectively capture current Program and Project realities and ensure they are utilized to facilitate decisions while keeping Leadership abreast of the near and long term Program.
• Ensure the Business has uniform awareness of projects pre-Charter and the demand on internal resources is known prior to commitment to facilitate alignment on Program direction.

Wilmington, Delaware

• Program Leadership Team with strategic oversight of multiple programs.
• Simultaneously managing 12 projects across diverse programs from initiation through implementation, monitoring and closure with adherence to the governance process.
• Draft, vet and implement project plans and schedules to ensure projects are in full alignment with overall business objectives and key stakeholders.
• Reorganize and reprioritize project team work streams, metrics and objectives when… Show more
• Reorganize and reprioritize project team work streams, metrics and objectives when necessitated by changes in the business plan or project management office polices & procedures.
• Facilitate third party interactions to ensure information and materials are appropriately exchanged for multi-national projects and contractual commitments are fulfilled.

Wilmington, Delaware

• Developed and delivered benchmarking frameworks for leadership to facilitate program allocations based on quantitative and qualitative data analysis of competitor resources and technology.
• Executed on-demand assessments of technology and competitor resources in support of third party collaborations and acquisitions.
• Cultivated and maintained relationships with a global network of scientific, business and cross-functional leaders to assess intelligence needs and coordinate… Show more
• Cultivated and maintained relationships with a global network of scientific, business and cross-functional leaders to assess intelligence needs and coordinate consensus driven solutions.
• Built and managed a semi-automated data collection and curation method which allowed utility to be derived from large data sets created from disparate sources. Show less

Wilmington, Delaware

• Drove research success by recognizing program gaps and leading project development & technology to fill these thus expedite the product discovery pipeline.
• Stewarded the transition of a critical discovery assays, protocols & methodologies between United States and Hyderabad, India operations by remote and in person collaboration.
• Aligned multiple projects & personnel running nearly one dozen proprietary assays that utilized common resources to permit each distinct project… Show more
• Aligned multiple projects & personnel running nearly one dozen proprietary assays that utilized common resources to permit each distinct project to meet or exceed objectives. Show less

Wilmington, Delaware

• Led a team of 6 peers to reach monthly milestones in the high throughput sequencing group.

Master Of Science (M.S.), Plant Biotechnology

Bachelor Of Science (B.S.), Biology