Mark Mueller Email & Phone Number

Chicago, IL, US

Manage, maintain and improve the compliance management of internal controls to meet internal and external compliance SOC2 and ISO 27001 security requirementsWork directly with regional business owners to complete and respond to customer/client due diligence questionnairesAssist in the preparation and review of annual narratives for each HUB regionCapture.

• Tier 2 captain - Oversee and assist team of 3 Tier 2 Agents with complex Tier 2 Issues.
• Validate compliance and remove SSPA blocks.
• Assist Microsoft employees with compliance issues regarding Purchase Orders and Engagements
• Engage directly with SSPA (Phone or Computer) to resolve issues across the Supplier, Buyer, Sourcing ecosystem.
• Apply program guardrails to the review of detailed compliance attestations and industry certifications.
• Understand and articulate Microsoft's values to suppliers explaining how SSPA due diligence supports the commitments Microsoft makes to its customers and employees.

Las Vegas, NV, US

I interned in the football operations department of the Oakland Raiders training camp in Alameda, California, and Napa, California. I managed a master key with access to all players’ and coaches’ rooms at the team hotel. I finalized and proofread important documents, including room lists for team travel. I organized and managed iPad playbooks for coaches.

Broomfield, Colorado, US

Prepped and Cooked various dishes. Opened and prepared food items in order for business to run smoothly throughout the day. Hosted and worked with customers and their needs.