Mark Mullauer Email & Phone Number

Hyattsville, Md

-Responsible for data reporting and analytics in the Metro Access Operations Control Center-Developed reports analyzing statistical performance to ensure client contract terms are met-Set new expectations for the Reconciliation Department and designed a new report which allowed the team to process the same workload with fewer employees-Conducted internal/external operation investigations-Maintained a detailed and updated Operations Control Center Policy Manual

Hyattsville, Md

Responsible for data analysis and reporting as well as developing new reports for MV Transportation in the Metro Access Operations Control Center.

Mv Transportation - Metro Access Operations Control Center

Responsible for data analysis and reporting as well as developing new reports for MV Transportation in the Metro Access Operations Control Center.

Navigant Consulting

Responsible for providing analytical and data management support to a prestigious consulting firm in DC

Inventory management, customer care, team management

Coordinating maintenance teams, Marketing available rooms for lease, Leasing coordination, Tenant management

Consumer sales, interpersonal communication skills, management training, recruitment, teambuilding