Mark Muncaster Email & Phone Number

New Braunfels, Tx, Us

Communicate expectations, visions, and strategies to all team members. Build and inspire team to achieve client expectations and drive accountability for execution of goals. Hire, develop, and retain talent using company-wide processes, tools, and resources. Provide recommendations for succession and corresponding Individual Development Plans. Perform regular assessments of strengths and opportunities within the team to develop or manage performance. Appropriately manage team performance, expenses, and other data points to ensure appropriate P&L management. Use data to drive business results. Achieve retail objectives through frequent and consistent interactions with clients, customers, and key company personnel. Work with clients to achieve sales and execution goals.

Texas, United States

Maintained/improved client specific retail conditions and be a key point of communication between the retail team/conditions and the Headquarter team and client team. Provide training to accomplish the clients’ objectives. Serve as point of contact between the Retail Team, Headquarter Sales, and Client Team to maintain customer satisfaction and improve client conditions. Exclusively support JM Smucker Co. client account; manage multi-state territory from Texas to North Carolina; lead 2-3 weekly onsite interactive technology training sessions on product management with field teams from retail organizations.

New Braunfels, Tx

Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for assigned region. Develop people through training and direct organizational and team development initiatives using performance management tools, including performance reviews, in-store assessments, individual associate development plans & succession planning documentation. Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy. Manage and expense and revenue/operating income budget for area of responsibility. Grow base business and add new business.

San Antonio, Texas Area

As a Licensed Real Estate Agent, I led marketing and advertising efforts for lot sales within the construction division of the company. Studied blueprints and land plot maps. Held positive relationships and strong communication with developers, land owners, and acquired a customer base of prospective and repeat clients. Key Achievements include:► Met Sales Quota for 2007, exceeding $1.9M and secured a future Custom Home for each lot sold. ► Assisted with land acquisitions of private property throughout San Antonio’s most executive gated communities such as Huntington/Shavano Park, The Pinnacle, Champions Ridge, Sendero Ranch, Anaqua Springs, The Dominion, and Cordillera Ranch.

Boerne, Tx

As a Licensed Real Estate Agent, I sold 20+ acre home sites and spec homes, featuring a Jack Nicklaus signature golf course. Maintained constant communication with sold and prospective clients as well as relationships with preferred builders through marketing and client relations such as Burdick Custom Homes, Stadler Custom Homes, Robert Thornton Great Homes, Authentic Custom Homes, and Starnes Custom Homes. Key Achievements include:► Consistently closed on new and resale homes up to $1.4M; sold $6M in developer owned and resale properties within two years.

As Chain Account Analyst/Marketing Manager, I managed contract pricing for national/local convenience stores and grocery store retail chains such as HEB, Albertson, and Wal-Mart. Maintained strong working relationship with retail managers; developed and recommended all chain account pricing promotions to increase sales and profits. Managed, developed and ordered all point of sale materials and merchandise elements for promotional development. Provided value to customers and sales force by researching and sharing retail-specific and marketing-wide trends and completed Product Space Management Training.