Technical Training Manager
Direct and coordinate the activities of trainers and office support staff. Develop courseware and training methodologies to provide certification training and technical support on a wide variety of projects and products including Windows 2000, Exchange 2000, Exchange 5.5, NT 4.0, Win95/98, SMS 2.0, SNA server 4.0, NetWare 4.x / 5.x, network design, installation and diagnostics, TCP/IP, PC and server hardware installation, upgrade and troubleshooting for both internal and external clients… Show more Direct and coordinate the activities of trainers and office support staff. Develop courseware and training methodologies to provide certification training and technical support on a wide variety of projects and products including Windows 2000, Exchange 2000, Exchange 5.5, NT 4.0, Win95/98, SMS 2.0, SNA server 4.0, NetWare 4.x / 5.x, network design, installation and diagnostics, TCP/IP, PC and server hardware installation, upgrade and troubleshooting for both internal and external clients. Provide presales technical support for consulting and training engagements. Show less