Mark Naggar, Cpsm, Cpsd Email and Phone Number
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Mark Naggar is an innovative, user-centered, strategy and operations leader working at the intersection of technology and business process reform to solve complex challenges. As a highly-respected leader who utilizes modern technology to discover and diagnose business problems, he enjoys leveraging his consultative and creative problem-solving skills to accurately identify, address, and resolve real underlying issues and challenges. Mark has experience leading cross-functional teams to improve efficiency and mission effectiveness, eliminate redundancies, and provide measurable outcomes. Understanding the “Big Picture” and desired outcome helps him to effectively communicate and collaborate with stakeholders to mitigate risk, manage change, and optimize resources. Mark is drawn to high-level organizational strategy and new venture development roles because he enjoys making a positive impact. He consistently demonstrates next-level thinking using data-driven insights to discover untapped opportunities and utilize them to enhance value and achieve strategic objectives. Mark wrote his first book, The Rooster's Crow: Answering the Call for Innovation and Entrepreneurship across America, as a creative call to action. He loves developing things (and advising others who do), whether it’s an innovative new product or service, a program, and/or a company.
Us Technology Modernization Fund
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Technical Investment ManagerUs Technology Modernization Fund Apr 2022 - Present -
It Portfolio Strategy & AnalysisGsa Dec 2018 - Apr 2022Washington, D.C., Us -
It Vendor Management (It Strategy, Policy, & Governance) Office Of The Chief Information OfficerUs Department Of Health And Human Services Aug 2014 - Dec 2018Washington, District Of Columbia, Us• Negotiated 20% cost savings through a $100MM Salesforce enterprise-license agreement (ELA)• Led creation of $500MM federal-wide Salesforce services contract, mitigating risk by utilizing the most capable firms• Achieved 75% cost savings by restructuring and renegotiating an ELA for a social media platform• Developed agency-wide business model for Infrastructure, Platform, & Software-as-a-Service cloud adoption• Represented senior-level officials by providing advice to customers (within HHS and Federal-wide) on the use of acquisition practices• Provided, supported, and represented senior level officials (i.e. CTO, CIO) for the development of acquisition policies of best practices guides (i.e. White House Office of Science & Technology Policy Innovation Toolkit)• Routinely briefed and engaged with senior executives from the Office of Management and Budget (OMB), Executive Office of the President (EOP), Office of Federal Procurement Policy (OFPP), HHS, and others on acquisition reform and ongoing projects• Spearheaded the agency’s acquisition implementation of the Federal IT Acquisition Reform Act (FITARA)• Developed a vendor intake workflow process to effectively connect vendors with the most appropriate agency target market• Represented agency interests on multiple federal-wide organizations to collaborate and contribute toward streamlining efforts• Led junior members, and help create and refine strategy for all enterprise-level agreements• Served as Cloud Vehicle Committee Co-chair HHS-wide Cloud-Computing Advisory Council (CCAC) -
Senior Advisor (Hhs Idea Lab) - Office Of The Chief Technology OfficerUs Department Of Health And Human Services Mar 2017 - Jun 2017Washington, District Of Columbia, Us• Developed and implemented an agency-wide strategy to further advance innovation, business process improvement, and shared services in order to increase efficiencies, improve outcomes, and reduce costs • Advised the Secretary’s senior staff as they institutionalize innovation and a culture of change management• Provided senior-level guidance to CTO staff and programs, including new venture and accelerator programs• Developed an innovation playbook to guide application and decision-making of when to use the various proven and established methods and tools• Identified and shared effective use cases, associated with the aforementioned, in order to recognize achievement and encourage consistent improvement -
Co-Founder & Director, Hhs Buyers Club (Hhs Idea Lab) - Office Of The Chief Technology OfficerUs Department Of Health And Human Services Aug 2014 - Oct 2016Washington, District Of Columbia, UsThe HHS Buyers Club is an HHS IDEA Lab digital acquisition practice primarily focused on addressing a critical problem in government, which is that 75%+ of all IT projects in excess of $10 million fail for one reason or another. https://www.hhs.gov/idealab/buyers-club/Primary Elements:1. Education/Outreach2. Testing various innovative procurement methodologies for IT Services3. Developing newer procurement models and processesAchievements:• Briefed the President of the United States in the Oval Office of the White House in February 2015 on successful HHS’ & federal-wide IT acquisition reform and ongoing efforts to institutionalize modern reform• Integrated & led 36+ cross-functional acquisition teams, saving time & $20MM+, by developing & testing innovative methods & processes while using agile principles to mitigate risk & achieve better outcomes • Facilitated a collaborative, federal-wide acquisition strategy resulting in 75%+ cost savings and cost avoidance• Guided client through agile approach, achieving savings (75%+ cost & 65% time) and successful outcomes• Tested innovative acquisition methods, including multi-stage & incentive-prize methods (most requiring prototypes) to mitigate risk and better evaluate IT service firms, which lead to higher success and customer satisfaction (i.e. Show & Tell)• Developed new acquisition models, processes, and workflows to guide adoption of new, unused, and/or unknown acquisition resources, including an innovative acquisition decision diagram to guides stakeholders through a decision process• Created effective use cases through 360-degree feedback to educate stakeholders and improve methods• Utilized new approaches to acquire complex IT services and serve as acquisition lead for the HHS IDEA Lab• Developed, participated, & led training sessions to educate more than 500 acquisition and non-acquisition workforce personnel• Encouraged early, frequent stakeholder collaboration to improve acquisition outcomes -
Co-Founder & Manager, Hhs Buyers Club (Hhs Idea Lab) - Office Of The Chief Technology OfficerUs Department Of Health And Human Services Apr 2014 - Aug 2014Washington, District Of Columbia, Us*This was an initial 120-day detail, which turned into a larger, long-term projectThe HHS Buyers Club is an HHS IDEA Lab digital acquisition practice primarily focused on addressing a critical problem in government, which is that 75%+ of all IT projects in excess of $10 million fail for one reason or another. https://www.hhs.gov/idealab/buyers-club/Primary Elements:1. Education/Outreach2. Testing various innovative procurement methodologies for IT Services3. Developing newer procurement models and processes -
Co-Founder & Director, Federal-Wide Buyers Club (In Collaboration With Many Other Federal Agencies)Federal-Wide Buyers Club Aug 2014 - Oct 2016• Developed Innovative Acquisition Conference where 600+ employees learned new methods from innovative leaders• Served on task force, collaborating with counterparts to develop and analyze the most impactful options for acquisition reform• Created & led federal-wide innovative acquisition community of practice, in conjunction with the White House Executive Office of the President and other agencies to help broker relationships among the more than 1,200 members from 30+ agencies• Collaboratively designed a needed & impactful Agile Acquisition 101 training video, viewed by 5,000+ people***I've included links to various other programs, agencies, and initiatives***
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Author, The Rooster'S Crow: Answering The Call For Innovation & Entrepreneurship Across AmericaFly By Books Dec 2012 - Apr 2014Company and Book Mission: To inform, inspire, and encourage people (in a creative, entertaining way) to affect positive changeResponsible for concept creation, research, writing, and marketingThe Book:The Rooster's Crow: Answering the Call for Innovation and Entrepreneurship Across America - www.TheRoostersCrow.comEditorial Reviews:Kirkus Reviews - Excellent Review -- http://bit.ly/13S8nR9IndieReader - Four Star Review & Indie Reader-Approved -- http://bit.ly/16LHsYROther:Author, 2013-14 Jewish Book Council Authors on Tour --http://www.jewishbookcouncil.org/author/mark-naggar -
Global Health Management & Operations DetailCenters For Disease Control And Prevention Jan 2014 - Mar 2014Atlanta, Ga, UsKey Issues1. Professional Development – Worked with staff assess needs and develop path forward2. Internal Controls – Assessed Contract Management/Tracking Needs and Develop SOP.3. Procurement & Technical Assistance – Assessed Country Office Proc & TA needs.4. Human Resources – Assessed Position Descriptions in conjunction with aforementioned to determine necessary improvements, restructuring, and PD revisions.Outcomes 1. Professional Development – Met with all Locally Employed Staff individually to review their PD for accuracy, assess their training and development needs, and work toward PD revisions and Work Development Plan (WDP) creation/sustainability. Created a trend analysis for both individual development needs as well as overall Country Office needs that was shared with staff.2. Internal Controls – Created a Contract Management Document Template/System for the effective tracking/management of essential Contract information as well the accompanying SOP.3. Procurement and Technical Assistance – Worked with country counterparts to assess needs and develop two new contract Performance Work Statements. One for consulting services and the other for CoAg Technical Assistance. Also, I revised the PWS for an existing professional services countract.4. Human Resources – In conjunction with the Professional Development approach, helped restructure and revise many Position Descriptions to better covre office needs. -
Lead Contract Specialist -- Procurement And Grants Office (Pgo)Centers For Disease Control And Prevention Dec 2009 - Jan 2014Atlanta, Ga, Us• Delivered TEDMED Talk on innovation and crowdsourcing• Negotiated, awarded, and administered contracts in more than 40 countries to ensure mission continues without any service interruption• Led sensitive, highly visible contract transition involving several hundred stakeholders during a challenging time constraint• Managed a $250 million international public health services contract• Delivered acquisition training to Foreign Service Institute (State Dept) to enhance General Service Officers’ skills and collaboration with CDC.• Led RFP-EZ pilot for CDC in conjunction with White House Innovation Fellows to ensure effectiveness and proper Beta testing• Advised CDC global health staff on international acquisition policy• Created communication and training guides for various audiences• Proactively involved in global issues, such as visa and work permits• Ensured compliance with all federal laws, regulations, and policies -
Sales RepresentativePacesetter Mar 2006 - Aug 2009Kennesaw, Ga, Us• Identified & led system development & implementation with team to increase efficiency, saving $5MM annually• #1 in sales growth from 2006-2007 via effective analysis & forecasting (i.e. market, revenue, & profit)• Marketing, Operational, and Purchasing plan development• Grew accounts in 10-state territory for $200MM+ company through sales, analysis, & forecasting (i.e. market, revenue, & profit)
Mark Naggar, Cpsm, Cpsd Skills
Mark Naggar, Cpsm, Cpsd Education Details
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The University Of AlabamaBusiness Management; Journalism -
University Of Alabama At BirminghamPublic Administration
Frequently Asked Questions about Mark Naggar, Cpsm, Cpsd
What company does Mark Naggar, Cpsm, Cpsd work for?
Mark Naggar, Cpsm, Cpsd works for Us Technology Modernization Fund
What is Mark Naggar, Cpsm, Cpsd's role at the current company?
Mark Naggar, Cpsm, Cpsd's current role is Enterprise-wide Strategic Sourcing, Procurement, & Vendor Management | Adding Value by Optimizing Resources.
What is Mark Naggar, Cpsm, Cpsd's email address?
Mark Naggar, Cpsm, Cpsd's email address is cp****@****gsa.gov
What is Mark Naggar, Cpsm, Cpsd's direct phone number?
Mark Naggar, Cpsm, Cpsd's direct phone number is (877) 696*****
What schools did Mark Naggar, Cpsm, Cpsd attend?
Mark Naggar, Cpsm, Cpsd attended The University Of Alabama, University Of Alabama At Birmingham.
What skills is Mark Naggar, Cpsm, Cpsd known for?
Mark Naggar, Cpsm, Cpsd has skills like Government, Policy, Program Management, Strategic Planning, Policy Analysis, Entrepreneurship, Management, Public Policy, Public Speaking, Project Management, Program Evaluation, Leadership.
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