Implemented a new account management (national marketing) program for Frazee Paint at eighteen Lowe’s Home Improvement stores which included selling, merchandising and staff training. Planned, set up and led product demonstrations for the store employees and retail customers, including product knowledge, color sets, and problem resolution.• Increased sales by 50%. Recognized as the top performer in the nation.• Identified the need for and developed and implemented a system to increase sales by enhancing the product display at no additional cost to the program.• Bridged the gap in communications with Spanish-speaking customers utilizing bi-lingual skills and product knowledge resulting in improved customer relations and increased sales.• Established and maintained productive relationships with the paint sales staff at each store.• Developed a staff training module demonstrating best practices for product application and employing top selling tips.• Created a tracking spreadsheet that maintained proper inventory levels and contributed to increased sales on a weekly basis.• Spearheaded improvements in up-front planning such as scheduling store meetings, preparing consistent daily and weekly plans, and using technology leading to a smoother budget process and reduced overtime; the process was adopted by the company throughout the U.S.• Mentored and trained five new Territory Managers for California, New Mexico, and Arizona.

Managed the sales and production teams with the re-roofing and re-painting divisions and provided staff training and development.• Decreased labor and material costs by 12% during my first quarter; hired more productive and higher quality workers and purchased the best products at a more affordable price.• Created and implemented an Excel-based system for closing sales with a more consistent and organized process for the job set up, purchasing, and delivery of product and services.• Developed and implemented a more cost-efficient system that paid workers for specific job tasks improving budget performance and increasing profitability.• Spearheaded the design of safety and quality service standards without worker injuries, achieving improved on-time performance and more customer referrals

Managed the shop office and staff for a Telecommunications, Wet & Dry Utilities, Sewer Rehabilitation and Heavy Civil Construction firm which included responsibility for all equipment, purchasing, rentals, sales, and dispatch.• Decreased purchasing costs by 15% during my first quarter by obtaining more cost effective pricing for rentals, equipment accessories, and tools.• Developed and implemented improved safety policies and dispatch procedures, reducing injuries and achieving more efficient job set up.• Empowered the employee team to identify and prioritize assignments and tasks

Managed architectural paint projects for new residential homes with a paint sub-contractor working with General Contractors and Custom Home Builders. Managed 6 Superintendents and 200 field employees, and supported the office staff.• Increased revenue by 20% annually. Recognized as a top performer increasing profitability for five consecutive years.• Improved the material ordering accuracy for each project.• Increased key account sales by establishing and maintaining excellent relationships with the General Contractors.• Developed and implemented a sales, marketing, and field support plan and Superintendent training.• Mentored and developed several employees, allowing them to assume new roles and make greater contributions to the company.• Hired as a Superintendent and promoted to the Production Manager.