Mark Nelms Email & Phone Number

New Orleans, LA, US

Metairie, Louisiana, United States

Educating T1 clients on emerging threats to their IT Infrastructure, including but not limited to Natural Disasters, Phishing Scams, Crypto Lockers, State Sponsored Cyber Terror, and Evolving Legal Responsibilities.

• Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
• Created reports and presentations detailing business development activities.
• Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
• Compiled product, market, and customer data to forecast accurate sales and profit projections.
• Helped incorporate product changes into marketing message to drive customer engagement and firm profits.

• Identified new targets, developed new business opportunities, and presented product lines to customers.
• Worked with sales team to collaboratively reach targets, consistently meeting, or exceeding personal quotas.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Improved sales processes to streamline customer acquisition and onboarding strategies.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.

Greater Atlanta Area

• Efficiently resolved sales, service, and account issues to maximize customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Identified profitable business leads and built pipeline of prospective customers.
• Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
• Created representative and customer sales reports and recommended initiatives for marketing and promotional programs.
• Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.

Greater Atlanta Area

• Efficiently resolved sales, service, and account issues to maximize customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Identified profitable business leads and built pipeline of prospective customers.
• Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.

Prospect new customers for residential and business accounts. Obtain steady market growth by using creative selling techniques including residential canvassing, cold calling, event selling, social networking, and customer referrals. I.e. In a week I would cold call 150 businesses, deliver 600 flyers, knock on 180 doors, speak with 95 decision makers set 15.

• Managed recruitment, training, and development for highly effective sales team.
• Designed and implemented sales training program and documentation.
• Assessed training program effectiveness on regular basis and improved upon deficient areas.

To purchase commercial debt. I researched companies, investigated their hierarchy, identified their decision makers and used professionalism, product knowledge, and skill to bring in new clients. Then used excellent customer service skills to maintain those relationships. Left to relocate to Atlanta

Informed clients of the advantages and disadvantages of leasing a vehicle vs. retail financing. Provided authoritative competitive product knowledge.

As part-time consultant, ensured that the Boot, Waldo’s, Café Banquette, and The Palms remained the apex of night life in new Orleans. Invented parties and specials to capture desired demographics. Part time to fund school.

Ba, Communications

Activities and Societies: Pi Kappa Alpha Fraternity

Education record