Unified Support Solution Specialist
As a Unified Support Solution Specialist, I’m a member of the North Central District Enterprise Services team responsible for building the best support strategies and programs for our customers in the District, driving revenue and market share for Microsoft’s Services business. The value that I bring to the sales process is the deep understanding of our solutions, both the deployment and support strategies, and providing services direction and guidance to our customers. Responsibilities include: Champion of Microsoft Enterprise Services within the District; working with our account teams to position deployment and support engagements; ensuring complete customer satisfaction in the support of Microsoft solutions; leveraging additional subject matter experts to provide deep knowledge; and positioning growth within each account.