As a student at Boston University, I am pursuing a concentration in Business Analytics and Information Systems with an open-minded approach towards my future career. My academic journey has been driven by a deep curiosity about the intersection of technology and business, and how data-driven decisions can lead to innovative solutions across various industries.Currently, I am seeking full time opportunities in analytics or information systems roles. My aim is to immerse myself in diverse projects and environments to gain a comprehensive understanding of the field. I believe that practical experience is key to solidifying my skills and helping me discover the sectors that resonate most with my passions and abilities.My motivation extends beyond just acquiring knowledge. It's about applying what I learn to solve real-world problems. I am particularly interested in how big data and analytics can be leveraged to improve business strategies, operational efficiency, and customer experiences.As I embark on this professional journey, I am eager to collaborate with teams that are at the forefront of innovation. I bring to the table a strong foundation in analytics, a commitment to continuous learning, and a genuine enthusiasm for exploring the myriad ways technology can drive business growth. My goal is to contribute meaningfully to my future workplace, while also pinpointing the industries that ignite my interest for a long-term career.
Lumi Vietnamese Bistro
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Assistant ManagerLumi Vietnamese Bistro Jun 2024 - PresentBraintree, Massachusetts, United States- Trained employees through visual demonstrations and thorough explanations, effectively preparing them to work independently and confidently in their roles- Optimized inventory management, reducing waste by 10% and cutting costs by $500 per month- Coordinated with suppliers to maintain high-quality ingredients while negotiating better pricing, contributing to a 2% increase in profit margins- Ensured compliance with health and safety regulations, consistently passing all inspections with scores over 90%, and maintained a safe and sanitary environment for both staff and customers
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Shift Leader & Crew MemberKung Fu Tea Aug 2021 - Sep 2024Braintree, Massachusetts, United States- Supervised store operations by overseeing inventory, cleanliness, and staff performance to ensure alignment with customer expectations- Managed cash and online transactions by diligently totaling amounts to ensure financial accuracy and preserve the store's profitability- Welcomed customers with positive energy and enthusiasm while taking their orders to maintain the store's positive reputation and customer retention - Advertised weekly or monthly promotional deals through word of mouth advertising to increase customer demand and the store’s revenue - Multitasked effectively between kitchen and drink preparation through prepping ingredients in advance to guarantee optimal customer service efficiency- Replenished biweekly delivered goods in an orderly manner for easier future inventory and supply tracking -
Crew MemberThe Wendy'S Company Nov 2020 - Aug 2021Quincy, Massachusetts, United States- Collaborated with fellow employees to strategically assign tasks according to individual strengths and weaknesses to optimize efficient and prompt customer service- Supervised inventory by inspecting items at each station hourly to maintain efficient and expedient services within the store- Welcomed customers warmly and enthusiastically to ensure they felt comfortable when placing orders, fostering a positive atmosphere and encouraging customer retention - Adapted seamlessly to various stations through training and situational awareness, bolstering workforce flexibility and operational efficiency
Mark Nguyen Education Details
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Business Analytics -
Business Analytics -
Quincy High SchoolHigh School Diploma
Frequently Asked Questions about Mark Nguyen
What company does Mark Nguyen work for?
Mark Nguyen works for Lumi Vietnamese Bistro
What is Mark Nguyen's role at the current company?
Mark Nguyen's current role is Business Analytics and Information Systems | Questrom School of Business | Boston University |.
What schools did Mark Nguyen attend?
Mark Nguyen attended Boston University, Questrom School Of Business, Boston University, Quincy High School.
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