Mark V. Nguyen Email & Phone Number

Fremont, Ca, Us

Managing DevOps working with remote teams. Coordinate cross team workflow. Research, architect and develop software production grade deployment.

Managing the Engineering and Marketing operations of the spin-off entity from the parent company Applied Expert Systems Inc.Own and maintain transferred software products from parent company.

Author of four revenue-generating enterprise software solutions. In addition to:• Improved product visibility through exploring new technology and applying to top asked features at company exhibits, technical conventions, and customer site visits. Sped up market roll-out with focused niche features and anticipated customer needs. • Won new engineering work contracts by maintaining a strong relationship with VIP customers. Thereby proving that opportunities should continue after the initial sale.• Established uniform software configuration management and control policy in the early days led to ease of personal push for a transition to CI/CD processes. • Transformed legacy deployment model to hybrid cloud container-based model.• Implemented and applied a propriety software license activation and management tool for the flagship product suites.• Secured strong code base by mentoring junior engineers on development operation.• Collaborated across the technical publication, q&a, sales, and marketing teams; pushing products beyond general availability to post-sale support and maintenance.

Milpitas, Ca, Us

Joined when SS8 was a start-up with its headquarter in Ottowa, Canada.• Delivered integrated code for the M3UA protocol in the LNP for the bridge to gateway working between the SS7 layer and the SS8 service controller. LNP copies and amplifies weak signals at the physical layer bit by bit and regenerates them at the original strength.Skills attained: The innate positive people skills became apparently essential in a start-up environment. Working with remote teams required concise communication, coordinated clear workload, established expectation, and trust in teammates' ability. Having fun.

Gb

Joined SBE Inc. as a software configuration management engineer. • Managed code base using IBM Rational ClearCase on Solaris Sun3,4; administered all phases of centralized Versioned Object Base (VOB) servers to create, backup, restore code, servicing distributed development environment.• Automated builds to resolve merge conflicts: labeling, branching, and generating binaries with shell scripts and makefiles. • Coordinated with developers to prioritize, track, and performed bug verification, running daily build firmware on prototype boards.• Produced installation packages (using InstallShield) and coordinated with the QA team to qualify software for production releases. Skills attained: The importance of comprehending the overall software product and foresight to its potential. Teamwork is essential to success. Practicing configuration management in a distributed environment was a great cognitive gain and a foundation for adapting concepts in CI/CD. Audit ISO-9001 standards plus software development, debugging in Java, GNU-C, BASH, and familiarization with various visual Integrated Development environments were invaluable experiences.

Redmond, Washington, Us

Joined Microsoft Corporation as a QA engineer after graduating from CalPoly.• Automated test cases in VB scripts for daily regression of MS Outlook and MS Exchange 5.0.• Performed localization testing on MS Exchange 5.0 for languages of the Far East on the newly developed NT platform (project Chicago).Skills attained: It does matter greatly when you do well on your part, regardless of the size of your responsibility in the grand scheme of things. The team was huge!

Global, Us

Joined CSC on an internship working as an electronic technician for a US Army project named, “Long Bolt”.• Assembled electronic hardware, and field-tested electronic war-game components.• Helped integrate laser equipment with GPS system to collect data from target acquisition exercises.

Bs, Computer Engineering

Education record