Mark Talaga Email and Phone Number
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Mark Talaga personal email
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In the past year and half I have worked on exciting project to release United Ready project. United Ready is a project that took United from using a single delay codes to a focus on process metrics and identifying delay causes based on the process data. In addition, the project focused on accurate customer messaging when delays occur. My team worked on redefining reporting and operational performance. Additionally, I have been involved in selecting the the new vision and path for flight planning replacement along with simplifying tools for dispatchers in United's NOC. It has been an exciting project, a culmination of vision (modernizing flight planning from the intense level of attention to exception management) and available technology.None of this work above could be done without a support of my team in the US and our India Knowledge Center. Growing my team in Delhi has been a rewarding experience to see our college recruits grow through the ranks and become experts in the aviation business. I have worked extensively in various areas of the Airline Industry with a proven track record of heading large team in the operations as well as leading smaller Planning /Analytics teams. I have considerable expertise in data mining and analytics, cross-divisional project execution, forecasting, general commercial airline operations, with a specialty in airline weight and balance and load planning processes. I have experience in designing airline operations forecasting models (i.e. scheduled block times forecast, contingency fuel forecast), in addition to managing financial forecasts, business case development, and project management. I am a Lean/Six Sigma certified professional focusing on efficiency and improved execution of operating processes in my current leadership role.
United Airlines
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Director Of Noc/Ao Performance InsightsUnited Airlines Sep 2020 - PresentChicago, Il, UsFocused on how to impact the airline with meaningful insights; Additionally masterminding some aspects of the new flight planning system in United. -
Director Of Operations AnalysisUnited Airlines Feb 2017 - Sep 2020Chicago, Il, Us -
Director Network Load ControlUnited Airlines Mar 2014 - Mar 2017Chicago, Il, UsResponsible for load control (weight & balance) in United Airlines.In 2014 successfully completed the training development and execution (accepted by FAA) to move all load planners to one weight and balance system from two as a result of the mergerParticipated in the union negotiations and achieved a CBA between the United and IAM representing load plannersDeveloped standard loading practices to achieve optimal offload scenarios -
Sr. Manager - Operations FinanceUnited Airlines May 2012 - Feb 2014Chicago, Il, UsLed a team of 4 analystsResponsible for the Network Operations ($440M), Mainline and Express Fuel ($12B) budgetsGenerated monthly operating budget forecastsReconciled monthly accounting closeRedesigned Air Navigation reconciliation to compare ANSPs invoices and actual United flying to achieve high accuracy and opportunity to obtain refunds from the providersDesigned a new forecasting methodology for the United mainline fuel burn using seasonality factor; Achieve better than 0.5% variance between actual and forecastCreated dispatch manpower model to incorporate the new Sabre Flight Planning system -
Sr. Manager - Ground Ops Fuel EfficiencyUnited Airlines Feb 2011 - May 2012Chicago, Il, UsResponsible for fuel efficiency ground operations projectsKey player in organizing the group portfolio of projects and managing project execution priorities based on the total value to the company.Fuel efficiency reports and analytics. Applying statistical methods to prove consumption savings.Organized cross-functional team to reduce APU burn across the entire United's network -
Manager - Operations Decision SupportUnited Airlines Jul 2010 - Apr 2011Chicago, Il, UsLed a single-source reporting and analytics effort to consolidate operational data consisting of airline reliability, maintenance, Weather/Air Traffic and crew data.Directed a cross functional team from inception to implementation of the system. -
Sr. Staff AnalystUnited Airlines Feb 2007 - Jul 2010Chicago, Il, UsManaged company block focusing on flights inbound to the West Coast stations for mainline United and United Express. I primarily managed block forecasts for flights to San Francisco and Los Angeles hubs to ensure corporate arrival on-time reliability goal.In this function, I have undertaken research and analysis using various statistical techniques (Hypothesis tests, ANOVA, linear/nonlinear regressions) to analyze reliability, crew, and maintenance impacts for mainline and express operations. Implemented Statistical Contingency Fuel, a statistical technique used by carriers operating under JAR OPS, to forecast accurate amounts of discretionary fuel. At United, this resulted in decreased carriage of unnecessary discretionary fuel with benefit between $15M to $25M annually. -
Sr. Staff Planner/Project LeadRevenue Management - United Airlines Jan 2006 - Feb 2007
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Technology SpecialistEmbry Riddle Aeronautical University 2001 - 2006Daytona Beach, Florida, Us
Mark Talaga Skills
Mark Talaga Education Details
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Depaul Driehaus College Of BusinessFinance/Statistics -
United AirlinesLean Six Sigma Black Belt -
Embry-Riddle Aeronautical UniversityStatistics -
University Of Illinois ChicagoComputer Science
Frequently Asked Questions about Mark Talaga
What company does Mark Talaga work for?
Mark Talaga works for United Airlines
What is Mark Talaga's role at the current company?
Mark Talaga's current role is Director | ATP | CFI/CFII/MEI | Airline Operations | Six Sigma Black Belt | Operations Analysis | Financial Modeling.
What is Mark Talaga's email address?
Mark Talaga's email address is ma****@****ail.com
What schools did Mark Talaga attend?
Mark Talaga attended Depaul Driehaus College Of Business, United Airlines, Embry-Riddle Aeronautical University, University Of Illinois Chicago.
What skills is Mark Talaga known for?
Mark Talaga has skills like Airlines, Aviation, Flights, Forecasting, Airline Management, Operations Research, Revenue Analysis, Airline Fuel Efficiency, Sas, Programming, Financial Forecasting, Operating Budgets.
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