- Managing and configuring Azure cloud-based infrastructure components- Performing configuration, integration, testing, release, maintenance and support of Microsoft O365 cloud and Azure- Day to day administration, license management, deployment, configuration, improvements of related services within the Office 365 and Azure platform- Keeping information governance policies and procedures up to date and develop comprehensive documentation on existing architecture in organization- Assisting Service desk with L2 support for incoming queries and issues related to computer systems, software and hardware as well as escalating issues to L3 (third parties)- Monitoring and maintaining overall system performance and usability in all environments

• Configuring and maintaining Azure AD Hybrid environment• Administrating Azure/Office 365/Exchange and integrations with them• Configure new internal systems/software• Diagnose and troubleshoot technical issues and complex end-user issues• Monitor the performance of servers, software, and hardware• Automation of processes and actions using Power Automate, PowerShell• Creating and updating technical documentation

• Administration of full IT office environment (PC’s, printers, monitors, Windows 10, Mac OS, MS Office)• Office 365 administration (Exchange, Microsoft DirSync and AD integration, Security & Compliance, Azure, SharePoint, Anti-spam/Anti-phishing)• Configuring and maintaining Windows Server 2016,2019 (Active Directory, GPOs, DNS, DHCP, RADIUS, DirSync)• Automation of administrative tasks and reports through PowerShell• 1st and 2nd level Support. Service Request management - Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, organize service requests according to priority and severity• Securing data and devices using anti-spam, antivirus, firewall tools from different vendors• Implementing Server/ File Backup strategies• Setting up and maintaining VPN between office sites• Responsibility for the whole process of deployment, maintenance, and decommissioning of office workstations and devices• Creating and updating documentation for the IT Team (technical documentation, procedures, manuals, IT policies)• Work on planning and improving the entire IT system in order to meet the items prescribed by the ISO 27001 standard• Taking care of inventory (Asset management)• Managing licenses used on the company workstations

• customer support in connection with the Windows environment, MS Office, using the Internet, application software and walk users through the problem-solving process• installation of the Windows operating system and PC setup for new users, software installation, network connection, connect printers and other peripherals.• maintaining, updating and improving company web page, profiles on social networks and SEO optimisation• photo editing and creating design solutions for the needs of the company, sale catalogs and the company website (Adobe Photoshop)• maintenance of LAN and wireless network and work with wireless routers, switches cabling, telephone lines and switchboards• creating web applications for company needs• work on the system administrator jobs (Exchange server, Active Directory, DNS, DHCP, VPN, VMware, RDP)• resolving problems on network using Microsoft Management Console (MMC) or CMD• maintenance and servicing (computers, laptops, printers, mobile phones, tablets)• participate in the procurement of equipment and issuing of accompanying documents, as well as keeping records of the serviceCOMPUTER SKILLS:o Microsoft Office (Word, Excel, Outlook, Power Point, Publisher) - Advanced o HTML5, CSS3 – Advancedo PHP – Intermediateo Adobe Photoshop - Advancedo Microsoft Exchange – Intermediateo MySQL – Beginnero jQuery – Beginnero Wordpress - Intermediateo Sharepoint - Intermediate