Marko Dragović

Marko Dragović Email and Phone Number

Testing Expert @ Amdocs | Quality Assurance - Test Planning, Design, Execution, Management @ Amdocs
chesterfield, missouri, united states
Marko Dragović's Location
Podgorica, Montenegro, Montenegro
About Marko Dragović

With a robust background as a Testing Expert at Amdocs, my mission centers on delivering superior quality assurance and effective test management. My collaborative efforts have resulted in significant enhancements to software reliability and system optimization, reflecting my core competencies in overseeing test execution and implementing test/QA procedures.At the forefront of complex project engagements, I've championed the integration of test scenarios to ensure comprehensive coverage, drawing upon my proficiency in test planning and quality assurance. My dedication to precision and a methodical approach to problem-solving is aimed at advancing the capabilities and performance of our testing solutions within Amdocs' dynamic environment.Amdocs Telecommunication Project Engagements and positions covered:CT Montenegro - Senior SW Testing EngineerPOST Luxembourg - Senior SW Testing EngineerK-Cell Kazakhstan - SW Testing ExpertComcast Modesto Philadelphia USA - SW Testing ExpertVodafone Vector UK - Triage & Defect ManagerVodafone Ireland - Retail SW Testing Lead & Defect ManagerCOSMOTE Greece - Testing ExpertMagyar Telekom - Testing ExpertTIM Italy - Defect & Integration ManagerLanguages: English and Italian.Sub-Specialty: Functional SW Testing.Master Residential Electronics Engineer License.Project Management (PMF) Certificate.MSc degree of Electronics & Telecommunications.MAIL : markodragovic@t-com.meMobile Phone: +38267-222-325 (Viber/WhatsApp)

Marko Dragović's Current Company Details
Amdocs

Amdocs

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Testing Expert @ Amdocs | Quality Assurance - Test Planning, Design, Execution, Management
chesterfield, missouri, united states
Website:
amdocs.com
Employees:
28811
Marko Dragović Work Experience Details
  • Amdocs
    Testing Expert
    Amdocs Oct 2018 - Present
    Montenegro
    1. Developing and Implementing QA Processes: designed and established quality assurance protocols, guidelines, and procedures. This included setting up testing environments and creating detailed test plans and cases. Collecting and analyzing system behavioral results in order to provide recommendations for issue resolution as well as for system optimization.2. Testing and Validation: conducted various types of testing, such as functional, performance, regression, and user acceptance… Show more 1. Developing and Implementing QA Processes: designed and established quality assurance protocols, guidelines, and procedures. This included setting up testing environments and creating detailed test plans and cases. Collecting and analyzing system behavioral results in order to provide recommendations for issue resolution as well as for system optimization.2. Testing and Validation: conducted various types of testing, such as functional, performance, regression, and user acceptance testing, to identify any defects or issues. Ensured that the product or system functions as intended and meets all requirements.3. Bug Tracking and Reporting: When issues or defects are found, documented them in a bug tracking system. Worked closely with developers or engineers to communicate issues, monitor their resolution, and verify that fixes are implemented correctly.4. Continuous Improvement: Analyzed testing results and quality metrics to identify areas for improvement. Provided regular feedback to development teams to enhance the product's quality and ensure that best practices are followed.5. Compliance and Standards Adherence: Ensured that products or services comply with industry standards, regulations, and internal policies. 6. Risk Management: Assessed potential risks related to quality and helped to mitigate these risks by prioritizing testing efforts and focusing on critical areas that could impact the overall user experience or safety.7. Documentation and Training: Created and maintained detailed documentation of testing processes, results, and quality standards. Acting as a mentor for new team members, leverage knowledge across test implementations and projects, and defining best use/ reuse of testing tools and best practices.8. Collaboration: Worked closely with developers, project managers, and other stakeholders to understand requirements, provide feedback, and ensure that quality is integrated into every stage of the development process. Show less
  • Amdocs
    Senior Testing Engineer
    Amdocs Jan 2014 - Oct 2018
    Montenegro
    1. Understanding Requirements: reviewing and analyzing the requirements and specifications of the product.2. Test Case Design: created detailed TCs and SCNs based on requirements, which outline how different features and functions should be tested.3. Manual Testing: executed test cases, simulating user behavior to ensure that the software works as expected. This included testing individual components (unit testing) as well as the entire system (system testing).4. Defect… Show more 1. Understanding Requirements: reviewing and analyzing the requirements and specifications of the product.2. Test Case Design: created detailed TCs and SCNs based on requirements, which outline how different features and functions should be tested.3. Manual Testing: executed test cases, simulating user behavior to ensure that the software works as expected. This included testing individual components (unit testing) as well as the entire system (system testing).4. Defect Detection: During testing, identified bugs, glitches, or any unexpected behavior in the software.5. Bug Reporting: documented issues in a bug tracking system, providing detailed descriptions, steps to reproduce the issue, and severity levels.6. Feedback Loop: worked closely with developers to communicate the issues found during testing, providing them with insights and helping them understand the defects.7. Agile Participation: participated in daily stand-ups, sprint planning, and other meetings to stay aligned with the development team and ensure that quality is integrated throughout the development process.8. Regression Testing: Re-testing: After fixes or new features are added, performed regression testing to ensure that the changes haven’t negatively affected other parts of the software.9. Assessing Performance: conducted performance testing to evaluate how the software performs under various conditions.10. Test Documentation: documented testing processes, including the test cases, test results, and any defects found.11. User Manuals and Guides: contributed to user documentation, ensuring that it accurately reflects the product's behavior.12. Process Enhancement: looked for ways to improve the testing process, whether through better tools, improved test case design, or more efficient testing methodologies.13. Feedback Integration: gathered feedback from users, developers, and other stakeholders to refine and improve the quality assurance process continuously. Show less
  • University Of Montenegro
    Senior Researcher
    University Of Montenegro Sep 2011 - Dec 2021
    University Of Montenegro, Faculty For Electrical Engineering
    In my role as a Senior Researcher at the Faculty of Electrical Engineering and MANT (Montenegrin Association for New Technologies), I specialized and researched on air pollutant dispersion software. I have contributed to various projects for the Government of Montenegro, Ministry of Health and Defense, focusing on medical and applied electronics. My expertise in programming and testing has led to the publication of international works in mathematical models and software development.
  • Erste Banka Crna Gora
    Intern At It Sector, Development And Application Department
    Erste Banka Crna Gora Jan 2013 - Oct 2013
    Podgorica, Montenegro
    In the IT sector at Erste banka Crna Gora, I worked as an intern in the development and application department. My role involved software development and system engineering, where I monitored system behavior and promptly resolved any issues to ensure optimal performance.
  • Olympia Electronics
    Engineer Of Electronics
    Olympia Electronics Apr 2013 - May 2013
    Greece
    As an Engineer intern of Electronics at Olympia Electronics in Greece, I gone thru educational courses on cutting-edge technologies for fire detection systems, burglar alarms, and smart lighting installations.

Marko Dragović Education Details

Frequently Asked Questions about Marko Dragović

What company does Marko Dragović work for?

Marko Dragović works for Amdocs

What is Marko Dragović's role at the current company?

Marko Dragović's current role is Testing Expert @ Amdocs | Quality Assurance - Test Planning, Design, Execution, Management.

What schools did Marko Dragović attend?

Marko Dragović attended University Of Montenegro, University Of Montenegro, University Of Montenegro, High School ''slobodan Skerović'', Podgorica, Montenegro.

Who are Marko Dragović's colleagues?

Marko Dragović's colleagues are Amar Nemane, Rutheresh M, Nandini Chaturvedi, Efthymios Stylianou, Bashair Amro, Chandru B, Tali Izardel.

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