Marko Latkovic Email and Phone Number

Providing support to users through IT systemsSolving technical problems of usersResponding to user inquiries through various communication channelsCollaborate with the IT team to resolve issuesMonitoring trends in the field of user experience

Keeping records of input and output documentationDocument archive maintenanceAssistance in the preparation of financial statementsDatabase monitoring and updatingCarrying out other administrative tasks as needed

Reception of guests and provision of information about accommodation and hotel servicesGuest registration and key issuanceAccommodation reservation and transfer organizationAnswering phone calls and emails from guestsKeeping records of arrivals and departures of guestsResolving complaints and providing support to guestsCooperation with other sectors of the hotel in order to provide efficient servicesMaintaining cleanliness and tidiness at the receptionMonitoring of reservations and management of free capacitiesParticipating in the training of new receptionists and providing mentorship

Finding the most favorable transport solutions for clientsCommunication with transporters for the organization of goods transportMonitoring and coordination of deliveriesSolving possible problems related to transport

Preparation and implementation of teaching programs in accordance with the requirements of the educational systemMonitoring and evaluation of student progress through tests and assignmentsCreation of additional learning and practice materials

Creation of digital content, marketing management, website administration and other marketing channelsOrganization and coordination of sales activities in the field of marketingMarket monitoring

Responsibility for working on printing machines and material processingSetting up machines according to specific job requirementsMachine maintenance and regular servicingQuality control of printed materials