Marko Zujevic Email & Phone Number

Belgrade, RS

Belgrade, Serbia

-Reviewing and solving inventory supply constraints, communicating resolutions, and participating in follow-up activities to ensure compliance with commitments.-Analyzing customer forecasts and trends for materials to determine the feasibility of forecasted requirementsPreparing forecast models that reflect customer demand for submission to appropriate.

Tel Aviv, Israel

Belgrade, Serbia

The Customer Success Analyst (CSA) as part of the Center of Excellence for Order Processing Quality (OPQ) works closely with many internal cross functional teams. The CSA builds operational internal relationships with the goal of ensuring that the needs of the customer are met with success and a high level of satisfaction. The CSA drives a proactive.

Belgrade, Serbia

Single point of contact, and solely responsible for a wide variety of services and communication with multiple clients. Providing daily and ad hoc reports and tracking data metrics, using MS Excel, SAP, Tableau, etc. Coordinating between various teams within the company, as well as the customer and 3rd party vendors. Ensuring contractual obligations with.

Belgrade, Serbia

This position required working directly with Regional Vendor Managers of the #3 largest bank in the US, while being responsible for ensuring contractual obligations were being met, as well as determining Out-of-Scope services rendered to the customer. Coordinating project start up activities with Implementation Coordinators and Project Managers.

Belgrade, Serbia

Remotely delivering solutions, dispatching service personnel, dealing directly with customers and customer escalations on a daily basis for the #1 Bank in Canada. Generating daily incident reporting; Reviewing incident history to determine recurring faults. Liaising between customers and various departments within NCR as well as 3rd party contractors.

Belgrade, Serbia

This position entails supporting the customer, providing technical phone support for HW and SW user problems and troubleshooting all types of NCR POS and Back Office Systems.