General Manager Operations - Victoria / Tasmania - Accountable for over 230 stores and over 26,000 team members ​https://www.coles.com.auColes is part of the Wesfarmers Group, with sales in excess of $39 billion and generating over $1.6 billion in EBIT. The company has been operating for over 100 years and has over 2300 food, liquor and convenience stores, plus 90 hotels across Australia. Wesfarmers is the country’s largest public employer and Coles is a major part of the group with approximately 108,000 team members.I lead a large team to achieve great commercial outcomes through driving sales, EBIT and ROI. The safety of our team is extremely important and implementing new strategies to reduce injuries and building a great safety culture is one of my main priorities for our team. With over 230 stores, property, network planning and delivering new and refurbished stores are key accountabilities to ensure the sustainability of our business. I’m also responsible for implementation of customer strategies, community programs and leading change programs.Skills• ​Driving results through great planning• ​Developing strategies to improve the business• ​Building amazing teams in order to execute the business plan• ​Developing a safety culture that has everybody focussed on looking after one another • ​Challenging the status quo to drive continuous improvement• ​Problem solving through an inclusive leadership approach• ​Sharing ideas, initiatives and plans so the whole of organisation wins• ​Understanding customer needs and expectations• ​Identifying customer trends and new paradigms• ​Analysing data and planning to improve results• ​Delivering the now and planning the future

With over 800 stores across Australia, profit protection is critical to the success of Coles. With end to end accountability across Operations, Supply Chain and Merchandise, I support stores to deliver and grow sales profitably.

Accountability of 120 stores across Victoria and Tasmania with over 14,000 team members and sales in excess of $4 Billion, I lead retail operations for Coles Supermarkets. Together with my team, we are focussed on excellence for our customers, team members and delivering satisfactory shareholder returns.

At Coles, the safety of our 90,000 Team Members and millions of customers that visit our stores weekly is of the highest importance. Being accountable for both People and Product safety, this included leading a safe work environment for team and customers, training and compliance programs, workers compensation premium and internal and external audit program.

The Coles Renewal (refurbishment) program commenced in August 2008, relaunching the first store in October 2008. Renewal at Coles is an end to end transformation of People, Product and Environment of the store network.

Accountable for over 80 stores across Western Australia, including many remote areas. Commenced at the start of the acquisition before being asked to return to Victoria to lead Coles Renewal for Operations.