Mark Angelo Odina Email & Phone Number

• Helping with the transition of RBC Investors Services sale for the Europe and Malaysia team
• Set up various types of public and private securities (funds, bonds, money markets, derivatives, etc.)
• Check with vendors such as Bloomberg, CDS, BNY, Etc. to ensure proper information for setups of securities.
• Trained on Bloomberg terminals.
• Ensure that all securities are accurately setup in accordance with regulations such as AML, validate info using various vendor sources add… Show more
• Ensure that all securities are accurately setup in accordance with regulations such as AML, validate info using various vendor sources add third party sources in order to produce complete and accurate client statements.

• Provides end-to-end support for BMO mutual funds, ETFs, segregated funds, term investments, and savings products for internal and external stakeholders.
• Delivers operational processes and provides after-sales support to the personal wealth and asset management businesses and stakeholders.
• Areas of operational expertise include Broker/Dealer and Private Bank support, Asset Management, Investment Funds, and Life Insurance.
• Gathers and formats data into regular and ad-hoc reports,… Show more
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

• Conducted regular proof work and followed up on accounts
• Served customers in a friendly, efficient manner following outlined steps of service.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Carried out day-day-day duties accurately and efficiently.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used critical thinking to break down… Show more

• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
• Worked with clients to provide competitive commercial banking solutions and retail financing plans.
• Collaborated with the team to maintain relationships and provide clients with thorough support and guidance.
• Adhered to social distancing protocols and always wore mask.
• Performed duties in accordance with all applicable standards, policies, and regulatory… Show more
• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines.

Cineplex Cinemas Don Mills VIP

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Greeted and maintained relationships with regular customers.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Helped customers place orders, explained menu items, and suggested appropriate options for food allergy concerns.

Shops At Don Mills

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Answered questions about store policies and concerns to support positive customer experiences.

Scarborough Town Centre

• Prepared interesting and innovative visual displays to grab customer interest and promote sales.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Merchandised new stock to appeal to customers, grab attention and drive sales.

Musgrave Street Loblaws

Worked in the Produce section and helped in maintenance and organization of the backroom