I am a Windows system/network administrator and remote desktop support engineer with 6+ years of experience in Windows administration, remote desktop support and customer servicing and end user support. I have had experience in all fields that you require, such as:-Experience in installing and configuring Windows Server and other operating systems (including experience in working with virtualization software such as VMWare, VirtualBox, HyperV etc)-Experience and knowledge of Active Directory, Windows Server Update Services, Windows Deployment Services, Windows Backup and other Windows features-Experience in troubleshooting Windows Server issues, network connectivity issues and router configuration-Experience in troubleshooting Windows applications and server application deployments, such as database servers, mail servers, anti virus software, other third party software etc (including experience in working with MS SQL Server, MS Exchange Server, Office 365 etc).-High level knowledge of network principles and functions (e.g., DNS, DHCP, TCP/IP, etc.) and associated configurations on Windows, including VLAN/VPN experience-High level knowledge of Microsoft folder, file, and sharing security and associated configurations on Windows-Experience in working with ticketing and monitoring software systemsI have also had experience in providing customer support for different businesses and through different channels such as chat, email, live calls (skype, VOIP etc), ticketing and monitoring systems etc.