Mark Olthoff Email & Phone Number

La Verne, Ca, Us

Arcadia, Ca

Managed budgeting processes to ensure efficient allocation of resourcesAnalyzed sales data to identify trends and opportunities for growthImplemented inventory management strategies to optimize product availabilityResponsible for hiring, training and developing all store associates and assistant managers.Executed visual merchandising displays to attract and engage customersBuilt sales from $700,000/month to $1 million/monthPromoted 1 ASM to SM, 9 associates to ASM and LSA; and trained 4 Store Manager trainees

Montebello, Ca

Provide leadership to the store team in the areas of guest satisfaction, team development, merchandising,inventory control, cash control, HR, safety, loss prevention and expense control.Build a highly effective team by developing and training ASMs, Supervisors and team members.Lead the team to achieve operational excellence by executing the standards on a daily basis.Responsible for Front End and Back of House Operations.Provide guidance and direction to store team in the areas of guest satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control. Accountable for financial results, operational metrics, operational standards, and human resource management.Develops and maintains highly efficient operational systems and processes for the store.

Responsible for day to day operations, building sales, communicating job expectations to ensure outstanding customer service, and the execution of brand excellence in order to produce a more profitable business. Supervise a staff of 15-30 Team Members and carry out management responsibilities including: Inventory, product quality, and labor management. Train Team Members in product knowledge, service standards, policies, and procedures, and sales techniques. Conduct on-going training with Team Members and Shift Managers through coaching and counseling.Develop and maintain a positive relationship with the community through effective marketing and sponsorship. As a Training Store Manager, assist with the development of the training curriculum and repsonsible for training General Managers and Shift Managers to operate Jamba Juice stores.

Responsible for the efficient operation of a store located; Responsible for achieving sales growth and meeting sales goals. Responsible for hiring and training a staff of 15-20 people which includes: Maintaining high standards, developing team members into leaders and improving team member's skills and product knowledge. Maintain product quality through training and setting the example. Creating a friendly and inviting atmosphere for the customers we serve.

Communicate job expectations, performance goals and company standards to ensure customer service standards are achieved. Supervise a staff of 15-20 Team Members and carry out management responsibilities including: Inventory, product quality, and labor management. Train Team Members in product knowledge, service standards, policies, procedures, and sales techniques. Conduct on-going training with Team Members and Shift Managers through coaching and counseling.Develop and maintain a positive relationship with the community through effective marketing and sponsorship.

Master'S; M.S.M, Strategic Management

G.P.A.=4.0/4.0

Bachelor'S; B.A, Political Science

Activities and Societies: Campus Crusade for Christ G.P.A.=3.33/4.0

Bachelor Of Arts - Ba, Political Science And Government, 3.33/4.0