Marko Majcenovic Email & Phone Number

Oroslavje, Krapinsko-Zagorska Županija, HR

Zagreb, Grad Zagreb, HR

Zagreb, Grad Zagreb, HR

From October 2021 i manage 12 teams, 120+ HC in total, out of which 2 teams (Enterprise sales development & Enterprise Channel Management) support overall sales operations in Enterprise sector of A1 Croatia and other 10 are core direct sales teams supporting A1 revenue & NPS growth of A1 Croatia in segment of SoHo & VSE customers - account management.

Zagreb, Grad Zagreb, HR

Zagreb, Grad Zagreb, HR

Managing four teams with focus on sales channel management to support post integration era (integrated sales teams with new sales coverage in place, introduction of new KPI schemes, new BSS and L20 processes, new portfolio, new skill sets,...) and sales development through introduction and implementation of various L20 process supporting tools and concepts.

Zagreb, Grad Zagreb, HR

Enterprise Sales Development & Channel Management, Proposition & CRVMWith introduction of Enterprise Division in Vipnet, in addition to Sales Development & Channel Management I took responsibility to manage Enterprise Proposition & CRVM (Customer Relationship and Value Management) Team, 10 experts in total as direct reports, covering proposition of mobile.

Zagreb, Grad Zagreb, HR

Based on experience and proven track record on previous positions I got the opportunity and trust to build a team for Sales Development and Channel Management in Business Sales Department to support reporting, planning and process optimization and delivery for SoHo/SME/Corporate sales channels and dedicated managers. Building a team of 5 experts with main.

Zagreb, Grad Zagreb, HR

Reporting and channel management for SoHo/SME/Corporate segment of business customers in Vipnet including budgeting, performance management, efficiency and pipeline management, process and reporting development, sales process development and optimisation, channel sizing, mobile/fix/ICT market analysis and sizing, P&S and Channels profitability analysis.

Zagreb, Grad Zagreb, HR

Sales development and channel management including process definition and optimization, sales channels efficiency and profitability analysis, development and implementation of new sales tools, channel sizing, sales strategy of existing and new P&S, new P&S implemenation, target setting, incentives definition. Focus on cloud solutions.

Zagreb, Grad Zagreb, HR

At my position at Corporate sales Dept. i was in charge for planning and conducting sales activities, preparation and monitoring of account managers sales portfolio's, development and organization of new sales channels,improvement of the internal processes of Corporate Sales. Daily work included the preparation of reports on sales performance of the.

Zagreb, Grad Zagreb, HR

At my position in corporate sales dept. i was in charge for managing relations with existing clients in the segment of corporate clients of Erste Card Club (medium and large companies), as well as for new acquisitions with main target to increase sales of business credit cards. Together with business credit cards portfolio, my daily activities were.

After my job in Telesales Team of WLW i accepted an opportunity which was given by WLW CEO, and started working as a Key Account Manager in segment of customers from the financial sector in Croatia. Work assignments at this position were related to communication and negotiation with existing and prospective customers, conducting meetings and selling online.

At my position as Head of Telesales i was in charge for leading a team of 5 Telesales agents selling advertising plans to SoHo/SME customers for www.wlw.hr which was at that time leading b2b search engine in Croatia. Telesales Dept. started as a pilot project in WLW Group and developed as a sales channel with significant share and proved that WLW.

Master'S Degree, Finance

High School