• Run daily operations while preparing local team for Global TransitioningProgram within Philips• Successfully transfer all operational activities of all three teams in the agreed time frame• Define and maintain relevant KPIs, validate with regional sales and applythose in the daily operation• Drive projects to streamline the supply chain and improve customersatisfaction

Team Lead of the Shared Service Order Management Team, including the following tasks/responsibilities:• Hire, train and manage ~12 people for being responsible of the order management and customer service activities for the Life Care Solution (LCS) business within GE Healthcare.• Set up standard processes and apply those for each of the managed (17+) countries through CAP and different simplification projects.• Define and maintain relevant KPIs, validate with regional sales and… Show more Team Lead of the Shared Service Order Management Team, including the following tasks/responsibilities:• Hire, train and manage ~12 people for being responsible of the order management and customer service activities for the Life Care Solution (LCS) business within GE Healthcare.• Set up standard processes and apply those for each of the managed (17+) countries through CAP and different simplification projects.• Define and maintain relevant KPIs, validate with regional sales and apply those in the daily operation• Drive projects to streamline the supply chain and improve overall customer customer satisfaction Show less

-Focused on the wing-to-wing order to remittance process-Coordinates all involved stakeholders in the order management process-Team Lead interns-Ensure disputes are resolved by the team in a timely and effective manner.-Acts as the primary contact for Sales Teams-Ensures Order Quality at Order Entry time, gatekeeper-Manages the resolution and closure of issues and changes that effect the order process timeline (i.e. changes, concessions, revenue… Show more -Focused on the wing-to-wing order to remittance process-Coordinates all involved stakeholders in the order management process-Team Lead interns-Ensure disputes are resolved by the team in a timely and effective manner.-Acts as the primary contact for Sales Teams-Ensures Order Quality at Order Entry time, gatekeeper-Manages the resolution and closure of issues and changes that effect the order process timeline (i.e. changes, concessions, revenue recognition)-Responsible for order processing*, fulfillment, revenue recognition, order closure-Providing collections assistance to ensure customer commitments are met-Confirming the order configuration is compliant w/ product currently in manufacturing.-Confirming the regulatory clearance/compliance before to shipment to a country. Show less

Subject/course include but not limited to: • Lean Manufacturing/ Six Sigma• International Marketing• E-Marketing• E-commerce (Law)• Financial management & accounting• Supply Chain Management• International law• Strategic Business Planning• Intercultural Management

Thesis title: A strategic analysis in the topic of Mobile Health and Communication.

Marketing recruitment & Administration • Assisting in the recruitment process.• Administration.• MSM website maintenance.• Assisting in event organization.• Inventory maintenance• Writing and publishing articles. • Composing the bi-monthly internal magazine.• Giving internal company presentations about various CSR topics.

Basketball (2000 – 2013) - Played in the 1st/2nd/3rd division Belgium- 2nd/3rd division in the Netherlands.- Basketball Academy (Serbia, Croatia, Bosnia & Hercegovina)Two time selection for “Jong Oranje” Dutch National team

Ergo Life (formerly known as Hamburg-Mannheimer)Financial: savings advisor and sales employee. Nov. 2009 – Augustus 2010All-round• Providing information regarding long-term savings possibilities with ERGO Life. • Setting up appointments with potential customers.• Recruiting new employees.