Marko Paravac Email & Phone Number

Tempe, AZ, US

Gilbert, Arizona, United States

Demonstrated the ability to confidently handle a high call volume in a fast-paced environment by accepting 20-35 inbound phone calls daily. Provided world-class customer service through inbound/outbound calls by meticulously observing clients’ requests and noting down key points from our conversation, while at the same effectively navigating firm system to.

Tempe, Arizona, United States

Established a budget through Microsoft Excel where all club purchases and funds were recorded along with managed. Participated in officer meetings where conversations on what items along with events to schedule for the future and the amount of funding needed to execute these requests were discussed. Proposed funding requests for club activities and items.

Tempe, Arizona, United States

Attentively wrote down notes on important decisions and key points in biweekly meetings. Stored and organized meeting minutes in Google Drive in order to always have easy access to historical records. Developed club meetings' agenda by discussing with fellow officers and club members on desired topic of discussion for upcoming meeting. Prepared biweekly.

Tempe, Arizona, United States

Completed outbound calls with the main purpose to transfer Discover Card members to a specialist on the other line to discuss overdue payments. Spoke to a variety of different Discover Card members with great patience, professionalism, communication, and compassion. Implemented problem-solving skills as every situation with each card holder was different.

1702 E Highland Ave # 204, Phoenix, AZ 85016

Learned the fundamentals of financial service through lectures presented by Cetera Investors managers such as retirement planning, types of mutual funds, and asset allocation through an 8–10-week internship program. Practiced key soft skills necessary to become a financial advisor such as emotional intelligence, teamwork, and leadership skills. Practiced.

Phoenix, Arizona Area

Experienced hands-on training and shadowing with the manager/owner of the business who is my father. Received tips as well as explanations on how to lead a team to success when it comes to sealing home floors and providing outstanding client service. Made sure inventory did not get too low by tracking material count through Microsoft Excel. Accepted phone.

Glendale, Arizona, United States

Serviced 2-3 clients’ home's floor daily with the main objective of providing protection from smudges along with stains and sheen to enhance the color of the floor. Prepared homeowners’ floors by relocating furniture away from the work area in a 2-3 team member group. Washed the clients desired area for sealing with cleaning solution followed by drying.

7700 W Arrowhead Towne Center Space K-212, Glendale, AZ 85308

Delivered Jamba’s BOOST Service to customers inside a Jamba Juice kiosk located in the center of Arrowhead Mall. Cooperated with a team of 5-7 team members with the goal of delivering Jamba’s BOOST Service to customers. Through these efforts, rotational tasks would be completed, which required attentive multitasking such as handling the cash register.