Mark Orchard Email & Phone Number

Fort Collins, Co, Us

Missoula, Montana, United States

Loveland, Colorado, United States

Loveland, Colorado, United States

Manage and maintain all network and server equipment and infrastructure, including Dell Servers and Switches, Unitrends Backup Appliance, and other Physical Hardware. Manage and create users and objects in Active Directory, manage Group Policy, Print management services, DNS and multiple DHCP Scopes.Applies security patches and updates to critical infrastructure to maintain SOX compliance and mitigate security risks.Manages and performs quarterly tests of system critical backups.Maintains up to date documentation and information of critical business servers and networking equipment, including Standard Procedures, inventory information and how-tos.Manages and trains System Administrator.Assists with ticket escalation and provides tier 3 support to help desk techniciansManages vendor based projects, including Nutanix and Citrix environment implementation and configuration, including load balanced Remote Desktop Terminal Servers.Maintains Exchange 2016 hybrid environment by installing security patches and Azure Cloud Sync to ensure consistency between on-prem AD and Azure AD.Manages Nutanix Hyperconverged infrastructure with Hyper-V hosted on Server 2019 and Citrix VDI infrastructure, as well as WYSE terminals and WMS.Manages Hyper-V Failover Cluster production and development environments, including Dell SANs, 10 GB Switches, and all backend network switching fabric.Manages and maintains SCVMM by updating and applying necessary patches to the system.Assisted with implementation of RASCI for critical business systems.

Fort Collins, Colorado Area

Implemented new infrastructure solutions using Windows Server, Hyper-V, Domain Controllers and DNS Servers.Responsible for maintenance of multiple Servers including VMs.Setup and maintain new networks by running and terminating CAT5e, configuring routers and firewalls and managing APs.Developed and maintained multiple disaster recovery solutions that were both software and hardware based which included BackupExec and tape backups.Managed multiple email migration projects from different providers to Exchange Online and helped troubleshoot and set up Outlook desktop app for usersManaged 3rd party AV and RMM solutions for multiple businesses.Implemented HIPAA compliance technology solutions for clients, including security configuration through Group Policy.Acted as a single point of contact for any break/fix issues. Worked directly with clients on issue resolution for impacted systems.

Fort Collins, Colorado Area

Set up multiple workstations and performed troubleshooting duties for computers, printers, networks, applications, and other hardware.Assisted the IT Director in imaging multiple computers for required standardized testing. Responsible for tracking and managing the schools IT inventory which included ordering parts and other necessary components. Assisted in maintaining and keeping the budget for the IT department.Worked closely with the IT Director on managing workstation lifecycles and implementing new hardware for teacher workstations and computer lab machines.Worked with the IT Director to implement infrastructure change from Linux to Windows for both servers and workstations. Managed and worked tickets for miscellaneous troubleshooting and end-user assistance.