Marko Rantanen work email
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Marko Rantanen personal email
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Relationship professional with ability to sell. Management experience from the Leadership team and business area management. Experienced in channel sales processes and tools with key distributors and resellers including everything from pricing, promos, order and delivery and invoicing to bonuses and claims. Customer service oriented with good communication skills. Ability to create and maintain customer relationships with high customer satisfaction. Experience to solve customer problems from technical point of view. Good presentation skills. Writer. Fluent English orally and written. Product areas SaaS, HW, SW, Services. Industries IT and Health Technology.
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Customer AdvocateProg-It Jun 2023 - Jan 2024Vantaa, Uusimaa, FinlandCustomer relationship management. Project management. Process development. Sales. @IT-service provider. -
Business StudentLaurea University Of Applied Sciences Aug 2022 - Jun 2023Espoo, Uusimaa, FinlandMaster studies. Field of study: Future Innovative Digital Services. Have been participating in two projects during the year: planning of new digital service to Vantaa-Kerava wellbeing services county and new business model planning for a recruitment company. -
Sales ManagerImaqen Jun 2021 - Jul 2022FinlandSales of health technology equipment. Fairshow representation. Client contact. Technical support. SW preinstallations. Customer site visits. -
Member Of The Leadership TeamFutudent (Novocam Medical Innovations Oy) Feb 2020 - May 2021Helsinki, Uusimaa, FinlandMember of the leadership team. Responsibility areas: Technical support and Customer care. Participating in business strategy planning, pricing, business & process development. -
Head Of Customer SupportFutudent (Novocam Medical Innovations Oy) Sep 2019 - May 2021Helsinki, Uusimaa, FinlandLeading the team of technical support & customer care. Participating in the daily work of technical support and deliveries. Software testing & trouble shooting. Training of resellers. Process development and documentation. Participating in fairshows in technical support/sales role.
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Purchase ManagerFutudent (Novocam Medical Innovations Oy) May 2019 - May 2021Helsinki, Uusimaa, FinlandPurchase management of components. Contacts with suppliers. Purchases. Quality control.
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Account ManagerFutudent (Novocam Medical Innovations Oy) Dec 2018 - May 2021Account management for OEM partner, deliveries, technical support.
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Business Partner Relationship AdvocateIbm Aug 2006 - Apr 2018Helsinki, FinlandResponsible for key accounts in distribution channel. Core area to deploy customer fulfilment processes and related tools to the resales channel. Educating customers ensuring they have the needed skills to execute in the process frame and to use the related tools. Problem resolution and pain point escalation being the daily topics. Product areas SaaS/HW/SW/Services.Tasks have included wide range of different topics such as acting as a business partner agreement agent helping the… Show more Responsible for key accounts in distribution channel. Core area to deploy customer fulfilment processes and related tools to the resales channel. Educating customers ensuring they have the needed skills to execute in the process frame and to use the related tools. Problem resolution and pain point escalation being the daily topics. Product areas SaaS/HW/SW/Services.Tasks have included wide range of different topics such as acting as a business partner agreement agent helping the business partners to sign a reseller agreement with IBM, Business Partner compliance follow up, Business Partner pain point focal for Europe, acquisition of new resellers, speaker in a reseller happenings etc all kind of topics from presales phase to order to cash flow.My close team has been a Nordic team of 5 persons belonging to a wider team in Europe. Daily work has included also communication to IBM centers abroad in English. Show less -
Presales SpecialistIbm May 2000 - Aug 2006Presales tasks to support direct and channel business. Pricing, configurations, bids etc.
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Customer Service RepresentativeGeneral Motors Finland Oy (Opel) Aug 1999 - May 2000Helsinki, FinlandCustomer assistance in phone for Opel dealers and individual Opel owners. -
Sales RepresentativeAmerican Express Jun 1999 - Jul 1999Helsinki Area, FinlandSales Representative responsible for negotiating American Express card agreements to retail stores in Finland.
Marko Rantanen Skills
Marko Rantanen Education Details
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Future Innovative Digital Services
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32 Course Credits -
25 Course Credits, Basic Studies -
Carelia PolytechnicEntrepreneurship/Entrepreneurial Studies -
Beijing Institute Of BusinessEconomics, Culture, Etc Of China
Frequently Asked Questions about Marko Rantanen
What is Marko Rantanen's role at the current company?
Marko Rantanen's current role is Open for customer success, sales, project management and service design positions.ITIL4 certified customer relationship professional.
What is Marko Rantanen's email address?
Marko Rantanen's email address is mr****@****ail.com
What schools did Marko Rantanen attend?
Marko Rantanen attended Laurea University Of Applied Sciences, Haaga-Helia University Of Applied Sciences, University Of Helsinki, Carelia Polytechnic, Beijing Institute Of Business.
What skills is Marko Rantanen known for?
Marko Rantanen has skills like Cloud Computing, Business To Business, Social Media, Pre Sales, Software As A Service, Channel Partners, Partner Management, Team Leadership, Management, Channel Sales, Project Management.
Not the Marko Rantanen you were looking for?
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Marko Rantanen
Helping Industrial Maintenance & Production Companies To Perform Better With Cost-Saving Technical Solutions.Helsinki1snoy.fi -
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Marko Rantanen
Myynnintuen Ja Palveluliiketoiminnan Vahva Osaaja Sekä Ammatillisen Opettajakoulutuksen Opiskelija.Turku1gmail.com -
2wakaru.fi, digia.com
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