Aleksandr Markov Email and Phone Number
● 5+ years of Project Management experience in the ICT sector, supported by an extensive technical background in Telecommunications (11 years).● Certified Project Manager with expertise in Agile and Waterfall methodologies.● Demonstrated ability to lead cross-functional teams, optimize processes, and deliver projects on time and within budget.● Skilled in stakeholder management, risk assessment, and business process improvement.● Committed to driving value and achieving business goals through strategic project management and team collaboration. ● Intellectually curious, fearless and result-oriented. Ability to communicate and report to CEO level.
Toolstrek
View- Website:
- toolstrek.ru
- Employees:
- 11
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Project ManagerToolstrek Sep 2021 - Present● Consulting: ITSM, HR, CS, Sales. ● Completed 10+ business optimization projects using Agile and Waterfall methodologies, resulting in significant improvements in customer satisfaction (reduced the number of escalations to 0), managed several external audits (DPA, SOC1). ● Highlights: ● HR optimization project. Business result: number of HR specialists managing 20k HC reduced by 400 (by 50%).● Successfully negotiated and implemented a 20% rate increase for key client projects.● Successfully led ITSM implementation projects for a global trading company, ensuring the full scope of ITSM processes were completed within six months, on budget.
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Resourse ManagerNokia Apr 2020 - Aug 2021Воронеж, Воронежская Область, Россия● Directed an international team of 14 engineers, overseeing resource planning, KPI management, stakeholder communication, business cases preparation and defending, and forecast analysis. ● Succeeded the transformation of a team to a new model with productivity improved by 10% and a 20% HC reduction.● Pioneered development and implementation of a Business Continuity Plan (BCP) for 100+ HC department.● Drove a 20% increase in revenue by attracting new customers and optimizing resource management. -
Technical LeadNokia Jul 2019 - Apr 2020Voronezh, Russia● Provided leadership in coaching, mentoring, task management, and handling customer escalations.● Contributed to innovation initiatives at the company level and was recognized for process improvement efforts.● Highlight: Our team faced a challenge due to a lack of knowledge in a specific area, and there were no available training programs to address this gap. I negotiated an agreement for more experienced team to mentor our engineers in this area, resulting in success rate increased by 15%.
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Technical Support EngineerNokia Nov 2017 - Jul 2019Managing SW and HW problems, working with RnD. Customers in Europe, CIS. Over-achieved KPIs, had recognitions internally and externally for excellent work.
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Npo EngineerNokia Sep 2016 - Nov 2017VoronezhNetwork implementation, reconfiguration, Python. Took new challenges, including coding and implementation activities beyond the role's responsibilities. The team was recognized for an important project completed ahead of schedule.
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Ict EngineerNokia May 2015 - Sep 2016Voronezh, RussiaNetwork implementation, reconfiguration, upgrades, business trips, remote work.Learned new technology in 2 months and completed an implementation project for it.
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Senior Network EngineerOjsc Vimpelcom Sep 2013 - Feb 2015Khabarovsk, RussiaHuawei, Nokia, Ericsson network monitoring. Onboarding, team mentoring. -
Middle Network EngineerOjsc Vimpelcom Oct 2010 - Sep 2013Khabarovsk, RussiaNetwork maintenance. Subcontractor control.
Aleksandr Markov Skills
Aleksandr Markov Education Details
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Optical Fiber Communications Engineer -
Criminal Justice/Law Enforcement Administration
Frequently Asked Questions about Aleksandr Markov
What company does Aleksandr Markov work for?
Aleksandr Markov works for Toolstrek
What is Aleksandr Markov's role at the current company?
Aleksandr Markov's current role is Project Manager | Agile | Jira | ITSM | HR | ICT | Certified.
What schools did Aleksandr Markov attend?
Aleksandr Markov attended Дальневосточный Государственный Университет Путей Сообщения (Двгупс), Khabarovsk State Academy Of Economics And Law.
What skills is Aleksandr Markov known for?
Aleksandr Markov has skills like Telecommunications Engineering, Auditing, Embedded Software, Presales, Leadership, Sharepoint, Miro, People Management, Agile Project Management, Salesforce, Flexibility, High Performance Teams.
Who are Aleksandr Markov's colleagues?
Aleksandr Markov's colleagues are Aziz Umarov, Daryna Barysiuk, Veronika Tarkovsky, Qalib Khalilov, Dmitrijs Bebriss, Dmitry Bebriss, Agshin Ragimov.
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