• Top Performer of the quarter • Participation in various operational activities which include but are not limited to Collateral Management, Margin Calls, Settlements and Corporate Actions• Professional engagement with clients, traders, regulators, senior leaders and other support staff • Technical skillset: Colline, DTC, Global One, Apex, Broadridge, Arrow etc. • Analyze and process data quickly and efficiently with a strong technical and analytical mindset

• Management of daily activities and office operations, supervision of 30 employees across 3 medical offices;• Perform daily check-ins with new team members to manage training progression while facilitating performance evaluations with regular employees as needed;• Resolve work-related problems, prepare and submit progress and other reports;• Facilitate full recruitment lifecycle from initial screening and interview process to final selection in collaboration with clinical operations manager;• Function as primary point of contact to liaise, communicate, and resolve issues across multiple cross-functional and interdisciplinary teams as well as medical professionals, external service providers, and daily clientele;• Determine and establish office procedures.

• Analyzed daily and monthly sales data while continually observing and tracking costumer behaviour to generate brief sales reports in support of future merchandising selection and store-level operational strategy.• Consistently reorganized products based on observed and analyzed data to promote underselling products and drive increased sales.• Spearheaded internal social media marketing, suggesting, developing, and posting content across various platforms to actively promote store and enhance customer engagement.• Proactively assessed and anticipated customer needs to provide tailored customer service and support while consistently identifying and pursing upsell opportunities.

(Official Importer of Heineken & Paulaner Beer) • Managed and oversaw team of 10 merchandisers and 2 supervisors across multiple marketing promotions and sales programs within territory of approx. 500 stores.• Organized, coordinated, and executed corporate-established promotions, liaising between store-level management and head office to communicate marketing strategy and ensure cohesive brand promotion.• Developed thorough coverage analysis reports on executed promotions for submission to head office, detailing overall expenses of preparation and development while providing necessary data on sales and shopper insights to identify key areas or opportunities for growth.• Regularly visited key accounts across national territory to ensure accurate and effective product visibility, brand merchandising, and promotion execution• Functioned as primary contact for all promotion program information, coordinating with third-party marketing agencies to secure additional collateral as needed in preparation for upcoming promotions and programs.

•Developed and implemented merchandising standards and principles of product placement;• Managed and oversaw merchandising team (10 merchandisers and 2 supervisors);•Prepared on and off trade recovery plan: coverage analysis, activities ROI and shopper insights;•Collaborated with various marketing agencies including creative and BTL agencies responsible for activation development, planning and implementation;•Developed and implemented strategies to gain market share via merchandising and trade marketing initiatives.