Dragana Markovic Email & Phone Number

Belgrade, Serbia

Belgrade, Serbia

Belgrade, Serbia

• Led a regional performance team of 8 members in order to meet client and company KPIs• Managed regional clients in Southeast Europe• Expanded client service offerings, increasing client scope of work (increased revenue stream)• Developed internal e-commerce capabilities (technical and operational)• Increased company revenue through cross-selling different services to existing clients

• Transformed traditional digital media team into a performance-driven unit. • Developed and introduced new service: SEO. Built internal capabilities for SEO. • Expanded digital team, doubling capacity to meet growing demands. • Increased company revenue, overachieved company business plan, and achieved client KPIs.

Serbia

• Developed digital agency strategy and planning. • Enhanced client service quality and leading agency teams: Creative, Social, Production, and Media• Introduced new digital services within the client's scope of work. • Responsible for New business. • Oversaw all financial matters and business finance, ensuring fiscal health and stability.• Increased Business revenue and overachieved company business plan

• Led digital media and social teams. • Crafted digital media strategy and plans. • Executed integrated campaigns. • Implemented RTB and programmatic within agency offering.

• Provided exceptional client service. • Contributed to digital media strategy and planning. • Executed online advertising campaigns and PPC and SEM campaigns. • Managed integrated campaigns across various channels.

Belgrade, Www.Lumiere.Rs

Marketing and advertising, Community Management, Web site administration, Media Sponsorships

Belgrade

Main activites: Community management, Content marketing, Client reporting with focus on Social Media KPIs, Special PR&Digital project, Social Media MonitoringCommunity Manager for Pampers Srbija, Pampers Bosna, P&G Srbija, Always Srbija, Always Bosna, Fairy Srbija, SBB.Special project: - IAB Serbia Digital Day - Ambi Pur activation- Always UNESCO digital campagin- Pampers Premium Care cooperation with Serbian bloggers

Main activities: Marketing and advertising, public relations, designing and preparing marketing materials, Web site administration, Database management, internal organization processesResults: Created new marketing and advertising campaigns (email marketing, PPC advertising, etc), redesigned marketing materials, restructured web site, restructure of internal operational processes

Community Manager for Grand Kafa: Facebook pages (Grand Kafa & Grand kafa instant), Twitter, Google +, Pinterest, Flickr, YouTube

Main activities: Assisted in recruiting, developing and leading HR survey, developing and leading motivation programs for employees, working on project in internal HR branding

Main activities: Co‐operation with P&G HR management, writing texts, design and prepress

The Exchange Management Unit is a team that supports AIESEC International in driving the Global Exchange Management Sub-system approach with focus on the entire experience from new member, to exchange participant and on to alumni.

Main activities: Agenda Owner: cooperation and coordination of agenda team (virtual and physical), facilitators and logistic team.Results: 5 international facilitators and 20 national, 250 delegates, 20 company’s representatives

Main activities: Development of national strategy for global internship program, tracking and analyzing results, national project management, recruiting and selecting members for global internship programResults: increasing 30% number of internships (breaking historical country record), increasing over 60% of outgoing internships

Main activities: Recruitment, selection, induction, preparation and re-integration members for global internship programResults: Increasing 60% number of outgoing internships

Main activities: Event Management – managing and planning special events (Official Opening, Global Village, Partners Day, Serbian Day, Official Diner) and managing special event teamResults: over 5 000 people on Global Village, 250 satisfied EuroXPRO delegates